Citrix Workspace App Launcher is unable to launch applications automatically with Apple Safari 12 or Application Enumeration failing through Safari 13.0.2 version via Citrix Access Gateway

Citrix Workspace App andCitrix Receiver cannot launchapplications automatically with Safari version 12...

Error "A fatal error occurred. Would you like to restart Citrix receiver?"

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Error "A fatal error occurred. Would you like to restart Citrix receiver?"...

Storefront 3.15 | Storefront propagation fails.

Propagation fails on Server 2012R2 machine. In event logs: Log Name: Citrix Delivery Services Source: Citrix Configuration Replication An error occurred when starting the 'WAS' Windows service. System.ServiceProcess.TimeoutException, System.ServiceProcess, Version-4.0.0.0, Culture=neutral,...

How To Change STA Ticket Lifetime

The STA ticket is generated when you try to launch a resource through a NetScaler gateway. The STA ticket is included in the ICA file. When Client launches the ICA file, the Gateway redeems the ticket to allow remote access. For security reasons, this ticket is only valid for a limited length of...

How to license Citrix NetScaler SDX and MPX using the GUI

This article describes how to license Citrix Netscaler SDX/MPX...

Troubleshooting common issues with XenServer clustered pools and GFS2 SRs

XenServer uses GFS2 to make thin provisioning available by using block-based storage devices that are accessed through iSCSI software initiator or Hardware HBA. This article provides a guide for troubleshooting common issues when GFS2 SRThin Provisioning is being used in XenServer or Citrix...

MACOS: Need to whitelist Citrix Workspace Kernel Extensions - need Team ID and Bundle ID

Need to whitelist Citrix Workspace Kernel Extensions - need Team ID and Bundle Identifier to load into macOS MDM provider...

Citrix Android receiver error - Unable to connect to StoreFront URL

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Android receiver user unable to connect to Storefront connecting from Netscaler Gateway...

Renewing SSL Listener Certificate With Different Public Provider in Citrix Endpoint Management

This article will help walk through the process on renewing SSL Listener certificate...

Receiver IOS 7.5 - Error launching apps using Citrix receiver 'operation hdxhdk error domain session error 8''

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. User is unable to launch published apps with RfiOS 7.5.6 .Issue on users using Ipad or iphones...

Storefront 3.12 - Unable to start any of the Citrix services

Event ID 304 and 307 registered as error stating that User device registration error. Also we get below mentioned error:...

Citrix Policy - Does applying same policies on different priorities append the policy settings?

Question : Citrix Policy - Does applying same policies on different priorities append the policy settings? Answer : No, applying same policy however different settings in them will not append it, however, it will replace the policy altogether. An example: We have defined the following policy twic...

Unable to Publish Image with Citrix AppLayering 4.13

When we attempt to a publish image we encounter the below error on the ELM console: A failure occurred while publishing the Layered Image: An error occurred while compositing the layer or image. Please check the available disk space on the local storage or the size of the target image...

Citrix Workspace App (CWA) for Linux – ICA File Not Launching Automatically

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149for more information. Overview The removal of NPAPI support by Firefox will affect user experience for users who access...

How to use Citrix App Layering with Fixed IP Addresses

In App Layering, the ELM needs to be able to determine which NIC device is the "active" NIC. The ELM must determine the active NIC in orderto properly merge network instances and services from different layers, howeverthere's no flag in the registry that identifies the NIC that will be used to...

Unable to start application with SAML authentication "Cannot Start App" Event ID 28 Could not contact any Federated Authentication Servers

Launching an application or desktop fails when StoreFront is configured for FAS/SAML authentication. Error seen when user tries to launch an application or desktop: No errors are logged on the FAS server. Storefront will show event ID 28 with error showing "...Could not contact any Federated...

Display adapter priority and monitor creation in Citrix sessions

This article includes information about the display adapter selection process, how virtual monitors are created, and manual configuration options for the same. Starting with XenDesktop 7.16 the Citrix Virtual Desktop Agent VDA for Windows 10 automatically selects the best display adapter to use f...

Real-time Media Engine (RTME) for Citrix Workspace App for Mac OS "unoptimized" or fails to install

When attempting to use the Citrix Workspace app 1808 for Mac with the Real-time Media Engine RTME 2.5 or previous versions , customers may experience the following symptoms: If an endpoint is upgraded to CWA from previous versions of Receiver, and they had the RTME 2.5 or previous version...

How to Modify or Reallocate Citrix licenses

Reasons for Modify allocation: Allocated licenses to the incorrect host name, host id or MAC address Consolidate multiple license files into one license file Split one license file into multiple license files A problem occurred when adding the license file to the license server...

Citrix App Layering - Management Appliance or ELM is out of disk space, what can you delete?

You may get e-mail or system, task notifications from the MA or ELM you are running out of disk space. 2. You may have an unresponsive Unidesk Management Console, To verify 1. 1.open ALMC gui 2. Login as root and use the "df" command to determine that you are out of space. -Unidesk sample-...