Citrix PVS Console and Server Not Visible to Other Admins After Installed via CLI

After installing the Citrix Provisioning Services PVS Console and server version 2402 CU2 on a Windows Server 2019 machine using command line, the application is only visible to the user who performed the installation. Other administrators logging into the same server do not see the Citrix PVS...

Citrix PVS rebalancing leaves target devices unresponsive with CheckPoint agent installed

Rebalancing PVS targets devices ends up with the target devices in an unresponsive frozen state. The only method to recover target devices is to force restart the target devices on the hypervisor. Customer validated all PVS servers are configured as PVS login servers. Target devices fail to...

Provisioning 2203 : Citrix PVS breaks with Microsoft OLEDB driver v19

When upgrading PVS 2203 servers to mitigate a Microsoft OLEDB driver vulnerability CVE-2023-36728, a customer incorrectly removed Microsoft OLE DB Driver 18 and installed Microsoft OLE DB Driver 19. PVS Server 2203 cannot use Microsoft OLE DB Driver 19 to communicate with the SQL server...

Unable to delete vDisks old versions on PVS 1912 LTSR

After merging versions of vDisk, unable to delete the old versions that were not in use anymore. The Delete option was grayed out. Following article: https://support.citrix.com/article/CTX215264 did not help...

Citrix PVS target device BSODs upon installing Zscaler client.

Installing the Zscaler client on Citrix PVS target device causes a blue screen of death. Target device crashes with exception code 7e caused by access violation of Citrix Virtual Hard Disk driver,CVhdMp.sys...

Citrix PVS Configuration Wizard fails after upgrading from 1912 CU5 to 2109 or higher

After updating the PVS version to PVS 1912 Any CU to PVS 2109 or higher Including 2203 LTSR the Citrix CVAD Wizard will fail to create any new devices. A CDF trace would show the following errors in the logs: 3453,0,2022/03/29 11:31:53:91395,8044,8652,1,PVSDllMAPIAO,,0,,1,Error,"SqlException...

Citrix PVS soap server service does not start and crashes after installing Microsoft January 2022 Updates (E.g. KB5008877 or KB5009546)

Since installing Microsoft January 2022 Updates like KB5009546 or KB5008877 the Citrix PVS soap server service doesn't start anymore. When trying to start this service it crashes right away. While this happens the Citrix PVS API service also stops working. Soapserver.exe crashes Event 1000 .net...

Citrix PVS vDisk is caching on server even though it is configured to cache to the machine

Scenario: PVS target devices streaming a new version of a vDisk are caching to the server instead of to the cache drive on the target device. Target devices streaming the original version of the vDisk work correctly. Attempts to create or edit a file on the write cache are denied. Inspecting the...

Citrix PVS: Target Devices giving error message "login request timed out " after Power Outage

After an interruption in service, some target devices are giving an error "login request timed out"...

VMWare VVOL Support With Citrix MCS and PVS

Use of VMware vSphere Virtual Volumes VMware vVOLs with CVAD MCS and PVS environments...

PVS config wizard failed with error " Service Start for Citrix PVS Soap Service failed. The service did not respond to start or control request in a timely fashion. (0x41d)"

While running the Configuration wizard it fails to start the network service. Event viewer shows that the soap service has terminated. Soap service is in stopped state and is not able to start the service. PVS config wizard failed with error " Service Start for Citrix PVS Soap Service failed. The...

"XenDesktop Site is not reachable, check that the Citrix PVS Soap Server service user has XenDesktop permissions and network connectivity" While Promoting vDisk Version

The following error appears while trying to promote an updated version of a vDisk: "XenDesktop Site f0a65a14-f50b-403a-ba3b-77700c7829b7 is not reachable, check that the Citrix PVS Soap Server service user has XenDesktop permissions and network connectivity." The PVS Soap Server service runs as...