Citrix Director throws “Unexpected Server Error” while clicking on the Trends Tab

Citrix Director throws “Unexpected Server Error” while clicking on the Trends Tab Event ID 5 is logged in Citrix Director, pointing to failure while connecting to data source. The CDF Traces captured from Director Server, show the exception "Unexpected character encountered while parsing value" D...

Citrix Provisioning Services - Console Error During "Show Connected Devices"

While using the PVS console and right clicking on a PVS Server node to "show connected devices" or by right clicking on the vDisk and choosing "show usage" the console has been known to crash and not display the requested information. You may be presented with an error that the maximum size quota...

Citrix Scout

NOTE: The latest version of Scout 3.x is intended to be run on Citrix Virtual Apps and Desktops 7.14 and newer. For additional information, please refer to Citrix Product Documentation You can download the required file from the Citrix downloads website by visiting the following...

Event Viewer on the PVS Target Devices Shows: "Unable to update database with new machine account - The operation completed successfully. (0x0)"

Error shown in the Event Viewer on all the PVS Target Devices: Source: BNDevice EventID: 1014 Unable to update database with new machine account password - The operation completed successfully. 0x0. All PVS Target Devices are getting the same error every one hour after the first automatic attempt...

Virtual Apps and Desktops: Logon Duration in MonitorData.Session Table shows "Null"

Logon Duration inMonitorData.Session Table in Monitoring Database shows "Null" value for all sessions and hence Director does not report Average logon Duration for Sessions. Restarting the Monitoring Service on Delivery Controllers does not fix the issue. We used the below scripts to ensure thatO...

Using Task Scheduler to automate the collection of CDF traces

It gets difficult at times when we need to capture CDF traces for a specific period of time. We have different tools like CDF Control, Scout and CDF Monitor, however it requires manual intervention to start and stop the traces and yet there are chances that the traces might get over-written if yo...