Black screen after VDA uninstallaion

Customer uninstalled the VDA to upgrade to a later version but now they see a black screen when they try to logon to the console. The event logs show that LogonUI.exe was crashing...

Unable to launch HTML5 sessions via gateway when using Secure Storefront IIS

Unable to launch a published desktop session using Citrix Workspace app for HTML5 when connection is via NetScaler. Desktop launches fine when not going through HTML5. When launching directly from Storefront, bypassing netscaler, HTML5 session launches without any issues. When launching HTML5...

Citrix App Layering | Unable to access the packaging VM in Azure portal while adding a version to OS Layer imported from Citrix Hypervisor/VMware base ELM

Issue while adding version to OS Layer, wherein the packaging vm of the OS Layer revision does not allow the Citrix Admin to RDP or ping to it. Cannot RDP nor Ping to this packaging vm and on the boot diagnostics in Azure, we see a black screen...

Citrix Provisioning Services - Target Fails To BDM Boot When Running The Imaging Wizard

When using BDM to boot the Master Target Device to capture a new vDisk it fails to boot. With verbose mode enabled in the bootstrap you will see the Target download the bootstrap and then login to a PVS Server at which point it will sit at a black screen indefinitely...