Unable to Launch Applications After VDA Upgrade to 1912 CU9 Due to Missing Working Directory

Please note: You can download the required file from the Citrix downloads website by visiting the following link:https://www.citrix.com/downloads/citrix-tools To apply the updated DLL with the tested code changes, please replace the files in the specified locations on the Multi-Session VDA as...

DTLS handshake fails on DTLS1.0 even after DTLS is enabled on the SSL VPN VIP.

DTLS handshake fails with DTLS1.0 enabled the SSL VPN VIP causing App Launch Failure...

Error: "SSL Error 61: You have not chosen to trust Certificate Authority.." with Online Plug-in

Error: "SSL Error 61: You have not chosen to trust 'Certificate Authority'..." When Launching Apps with Citrix Online Plug-in Users may be unable to launch apps with the Citrix Online Plug-in. The following error message appears: "Unable to launch your application. Contact your Helpdesk with the...

Error: "Socket Operation on Non-Socket" and "Error 1030" When Launching Apps and Desktop Through NetScaler Gateway

1030 error when launching apps and desktop through NetScaler Gateway. Error "Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. Socket operation on non-socket" when launching apps through NetScaler Gateway...

Published Applications or Desktops Do not Launch or Disappear during Launch

Published Applications or Desktops don’t launch, or disappear during launch. There are no errors presented to the user, and nothing in the Event Log of the XenApp server or VDA hosting the application. The issue can present2 different symptoms: The application appears to launch then...

Citrix Workspace App Launcher is unable to launch applications automatically with Safari 12

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Citrix Workspace App Launcher is not able to launch applications automatically with Safari browser...

Unable to launch the published application.

Unable to launch the published application. The progress window shows the Welcome screen, applying group policies, Citrix Profile management etc and then disappears. No time out or failing errors on the VDA found...

Receiver IOS 7.5 - Error launching apps using Citrix receiver 'operation hdxhdk error domain session error 8''

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. User is unable to launch published apps with RfiOS 7.5.6 .Issue on users using Ipad or iphones...

Citrix Receiver 4.9 LTSR - Self service mode set to false, desktop icons constantly flashing

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Installed Citrix Receiver 4.9 LTSR on some of the test VDAs published desktops and ever since...

Application launch results in White screen Through NetScaler Gateway using Windows Receiver 8.1

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. After Receiving the ICA File and Clicking on Application Results in White Screen...

Unable to Launch Applications on StoreFront Through Thin Clients

When the user clicks on the application icon on StoreFront to launch it, nothing happens and the application fails to launch...

Error: General error while launching applications through android receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Getting following error when launching applications through android receiver when coming through...

There is no citrix xenapp server configured on the specified IP address

Users can access the enumerate but is receiving error ""The connection to windows 7 dekstop failed with status There is no citrix xenapp server configured on the specified IP address " when trying to launch the application...