Unable to add account using Netscaler Gateway URL

When attempting to add an account through Workspace App and see this error: "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address instead." Using the Storefront URL allows the account to be added Using the Load...

Unable to add Store in Native Workspace/Receiver App from External Machines

On adding Store error "Your account cannot be added" or "Could not detect the specific account" appears On Storefront no errors in event viewer Wireshark trace on NetScaler shows, NetScaler senta request to Storefront server for "/Agservices/Discover", storefront server returns "500 : Internal...