Veeam Backup & Replication Console Fails to Open After a Hostname Change

Article Applicability This article very specifically applies to Veeam Backup & Replication using the installer-deployed Microsoft SQL Server Express instance. After changing the Veeam Backup Server hostname, the SQL connection settings in the registry may still reference the old hostname. Startin...

How to Troubleshoot "Veeam VMware Collector: VMware connection is unavailable"

Purpose This article documents troubleshooting steps for the Veeam Management Pack for Microsoft System Center Monitor/Alert named: Veeam VMware Collector: VMware connection is unavailable. Solution Ensure the Collectors are connected to the vCenter On the Collector server, confirm that the 'Veea...

Veeam ONE installation fails with "Couldn't create crypto provider" message

Challenge Veeam ONE installation fails with "Couldn't create crypto provider" message. Cause One of the known issues with Microsoft update 3000850 as per this MS KB article is the following: Opening Credential Manager fails with error 0x80090345", that also affects creating the crypto provider...

How to Re-create the configuration database for Veeam Agent for Microsoft Windows

Resetting the configuration database will reset all Veeam Agent for Microsoft Windows settings, removing existing job settings and related job history. Restore points created before the reset will not be removed and will remain recoverable; however, as their job will have been removed, they will...

Veeam Agent for Microsoft Windows fails to start due to a port conflict

Challenge A Veeam Agent for Microsoft Windows backup job ​with the following error message: Error: The remote procedure call failed and did not execute RPC function call failed. Function name: GetSvcVersion. Target machine: xxx.xxx.xxx.xxx Copy Cause This error message relates to a failure to...

Oracle error has occurred. ORA-01031: insufficient privileges

Challenge VSS operations fails for Oracle with: Oracle error has occurred. ORA-01031: insufficient privileges Cause This error is caused by an incorrect configuration for the service account leveraged for VSS operations when processing Oracle databases Solution Review permissions requirements:...

vCenter Server Appliance - Backup/Restore Recommendations

Native File-Based Backup and Restore Recommended vCenter Server Appliance Data Integrity Best Practices recommends using the native file-based backup and restore operations to protect the vCenter Server Appliance. Review: VMware vSphere User Guide: Considerations and Limitations for File-Based...

All Credentials and Backup Encryption Keys Become Invalid if Veeam Backup and Replication Is Manually Migrated to Another Machine

Challenge All credentials and backup encryption keys become unusable after manually migrating Veeam Backup and Replication software to a different machine. The term "manual migration," in this case, refers to the process of installing Veeam Backup & Replication on a new system and directing it to...

Powershell: Cannot connect to backup server because some of its components are out of date

Challenge Connect-VBRServer PowerShell cmdlet fails with the error: Connect-VBRServer : Cannot connect to backup server because some of its components are out of date. Cause This issue occurs when the Veeam Backup & Replication Console files on the remote machine where the command was run do not...

Troubleshooting Certificate and Connection Errors in Cloud Connect

Challenge When adding a Service Provider on the tenant's Veeam Backup & Replication, either of the following errors occurs: Certificate validation failed. Unable to connect to the service provider. Certificate validation failed. Authentication failed because the remote party has closed the...

One or More Networks Mapped to the same cloud network

Challenge A Replication job targeting Cloud Hosts completes with the following warning: One or more source networks were possibly mapped onto the same cloud network. Simultaneous partial failovers of VMs residing on those networks may result in issues. Cause This warning is displayed when the...

How to place Veeam Agent for Microsoft Windows backup chain on Veeam backup repository, so backup job continues chain

Purpose This article documents placing a backup chain created by Veeam Agent for Microsoft Windows in a Veeam Backup & Replication repository so that when the Veeam Agent for Microsoft Windows backup job targets that repository it will continue the existing backup chain. Use Case By default, when...

Expired license for Veeam Agent causes scheduled jobs to fail

Challenge Although the license information screen shows that the license for Veeam Backup & Replication is valid, scheduled jobs are failing with the following error: Error Your trial license has expired Cause If Veeam Agent for Microsoft Windows or Veeam Agent for Linux running on a trial licens...

Using standalone Veeam Agent for Microsoft Windows with a Microsoft Failover Cluster

Purpose This article documents limitations and considerations for Veeam Agent for Microsoft Windows when installed in a Microsoft Failover Cluster. Solution Microsoft Failover Clusters are fully supported by Veeam Agent for Microsoft Windows when managed by Veeam Backup & Replication. Veeam Agent...

Sleep mode interrupts the backup job

Challenge If the machine is put to sleep while the backup job is running, the job will fail. Cause If your computer is in standby mode when the backup job is scheduled to start, Veeam Agent for Microsoft Windows automatically wakes your computer from sleep. More information can be found here...

Data Warehouse Permission issues

Cause MP Version 8 uses dataset rules to collect host security profiles and snapshots. When a collector is installed on an agent, there is no issue. The data is forwarded to Management Server and written to DW under the DW account. When a collector runs on a Management Server which is our use cas...

No Data or Old Data in Reports

Challenge Reports in Veeam ONE Web Client show no data or old data when generated Cause By default Veeam ONE is configured to run collection task at 3:00 am. Any data which comes after the task completion time will not be available in reports. A failed Reporter collection tasks could cause the...

Enterprise Plus license is required error on dashboards and reports

Cause Veeam MP license is synchronized to the Data Warehouse then reports load this information. If license is invalid in the Data Warehouse due to Synchronization server having issue this error will occur. Solution 1. Open SCOM Operations Manager Console. 2. Select Discovered Inventory 3. Filter...

How to Manually Recreate the Veeam ONE Database

Purpose This article documents how to manually create a new Veeam ONE database. Solution 1. Follow the steps for Creating Veeam ONE Database with SQL Script in the Veeam ONE User Guide. The link in this step will direct you to the most recent Veeam ONE version's user guide. If you are rebuilding...

Veeam ONE Import Report Packs

Purpose This article documents how to manually install the Report Packs after manual Veeam ONE database creation KB2312. Solution 1. Mount the Veeam ONE installer ISO 2. Navigate to the \Reporter folder on the Veeam ONE ISO 3. Copy VeeamONE.Reporter.Server.x64.msi to a convenient location on the...