Veeam ONE Business Shows Irrelevant Data

Challenge Veeam ONE Business View shows outdated data or no data at all Cause Veeam ONE Reporter collection task has stuck or failed Solution Running data collection manually You can run data collection for Veeam ONE Reporter and Veeam ONE Business View manually. This can be necessary when...

How to Disable Monitoring of Specific Performance Counters in Veeam ONE

Purpose This article demonstrates how to limit the performance counters collected by Veeam ONE. This may be needed in situations where: There is a need to limit the network traffic between the Veeam ONE server and the virtual infrastructure servers. To decrease the Veeam ONE database growth rate...

How to Create Veeam ONE Service Dump for Analysis

Purpose This article documents how to create Veeam ONE service memory dump. Solution In order to create Veeam ONE Monitor server service full memory dump, perform the following steps: 1. Download the ProcDump tool from the Windows Sysinternals page:...

Bad Hyper-V Username Logon Attempt

Challenge Veeam ONE raises the following event-based alarm:Bad Hyper-V username logon attempt. Cause The Bad Host Username Logon alert suggests that someone is attempting to access the host with an invalid username or password. Solution Veeam ONE raises the Bad Hyper-V username logon attempt alar...

Long Infrastructure Object Removal

Challenge Sometimes when you remove an infrastructure object vCenter or Hyper-V server from the Veeam ONE Monitor client, the removal process may take longer than expected. Cause Once you click the Remove server button from the infrastructure tree view, it could take some time to remove the data...

Veeam ONE: SQL Express Maximum Database Size Limitation

Challenge When the Veeam ONE database is located in a SQL Express instance, if the database reaches the maximum allowed size, Veeam ONE will not be able to continue data collection, thus affecting data accuracy and alarm generation. Cause If you choose to host the Veeam ONE database on Microsoft...

How to Backup The Veeam ONE SQL Database

Purpose This article documents methods to back up the Veeam ONE SQL database. This is useful when you have to do a backup before an upgrade or if you have been asked to provide a backup of Veeam ONE database to Veeam Support for further in-depth analysis. Solution Identify the Location of the Vee...

Veeam ONE installation fails with "Couldn't create crypto provider" message

Challenge Veeam ONE installation fails with "Couldn't create crypto provider" message. Cause One of the known issues with Microsoft update 3000850 as per this MS KB article is the following: Opening Credential Manager fails with error 0x80090345", that also affects creating the crypto provider...

No Data or Old Data in Reports

Challenge Reports in Veeam ONE Web Client show no data or old data when generated Cause By default Veeam ONE is configured to run collection task at 3:00 am. Any data which comes after the task completion time will not be available in reports. A failed Reporter collection tasks could cause the...

Veeam ONE Import Report Packs

Purpose This article documents how to manually install the Report Packs after manual Veeam ONE database creation KB2312. Solution 1. Mount the Veeam ONE installer ISO 2. Navigate to the \Reporter folder on the Veeam ONE ISO 3. Copy VeeamONE.Reporter.Server.x64.msi to a convenient location on the...

How to Manually Recreate the Veeam ONE Database

Purpose This article documents how to manually create a new Veeam ONE database. Solution 1. Follow the steps for Creating Veeam ONE Database with SQL Script in the Veeam ONE User Guide. The link in this step will direct you to the most recent Veeam ONE version's user guide. If you are rebuilding...

Importing Veeam ONE Monitor alarms

Challenge You need to import all alarms with their default values into Veeam ONE Monitor. Solution 1. Obtain the full list of alarms for version 9.0 here or for version 9.5 here. 2. Open Veeam ONE Monitor and navigate to the Alarm Management node. 3. Right-click on the container you wish to impor...

Veeam ONE 9.5 compatibility with Veeam Cloud Connect 9.5 Update 2

Challenge Veeam ONE needs to support Veeam Cloud Connect 9.5 Update 2 monitoring. There is a fix that has to be deployed on the Veeam ONE server monitoring the Cloud Connect server of the service provider Cause There are new types of data implemented with the release of Veeam Cloud Connect 9.5...

Failed logon event generated by Veeam ONE on Windows computers

Challenge Repeated audit events for failed logon with bad username or password occur on Hyper V hosts and in Veeam Backup & Replication environment. The events appear to be initiated by Veeam ONE service account. Cause The behavior is described in this Microsoft KB article. Solution Behavior by...

Unable to Connect to Veeam ONE DB During Update Installation

This article describes prerequisites for establishing connection to the Veeam ONE database...

"Backup performance data collection failure"

Challenge Veeam ONE raises the Backup performance data collection failure alarm. Example 1 - Performance data cannot be collected from the repository associated with Veeam Backup & Replication. Example 2 - Performance data cannot be collected from a Hyper-V host managed by Veeam Backup &...

'Events data collection failure' Issue

Challenge Veeam ONE raises Events data collection failure against Veeam Backup & Replication or Hyper-V server. Cause Permissions, UAC configuration, and firewall settings need to be configured. Solution Troubleshooting Checks Verify that the account used to connect to Veeam Backup & Replication ...

Error 1053: The service did not respond to the start or control request in a timely fashion.

Challenge A Veeam-related service fails to start with the following error: Error 1053: The service did not respond to the start or control request in a timely fashion. Cause This error is a generic Windows service error and could be caused by a variety reasons, some of which are discussed in the...

Version string portion was too short or too long

The article describes additional Veeam ONE database configuration required after deploying it manually...

Veeam ONE Database Calculator for Virtual Infrastructure and Veeam Backup & Replication Monitoring

New Interactive Calculator An updated interactive calculator is now available to replace the legacy Excel file included with this article. Veeam ONE Calculator Solution Summary This Veeam ONE database sizing calculator will help estimate the database size required to retain one year of historical...