217 matches found
Cannot renew Remote Desktop Cal on MacBook
In VDA server, if MacBook Device name longer than 15 characters, there is an issue on renew RDS cals License. The eventlog has a 1028 warning with TerminalService-RemoteConnectionManger. Hence the user cannot use the XenApp normally...
Server VDA suddenly goes to unregistered state with error: The Security Support Provider Interface (SSPI) negotiation failed.
Studio shows as unregistered. Ping works fine. VDA registration health check tool passes all the tests. Error: Exception System.ComponentModel.Win32Exception 0x80004005: The Security Support Provider Interface SSPI negotiation failed...
PVS Provisioned VDA Experiences Poor Performance and Freezing
A PVS provisioned VDA can experience poor performance and freezing when the Machine Creation Services Write Back Cache drivers MCSIO are present in the vDisk image. It is typical to have first identified a machine in this state by its unregistered VDA status. While trying to access the VM, it may...
Logon process to VDAs is extremely slow when Citrix UPM is enabled
Logon to VDAs is extremely slow when Citrix UPM is enabled. When disabling the Citrix UPM service the logon process is normal. Sophos AV 10.x is installed on the VDAs...
Outlook Search Indexing Fails on Windows Server 2019 VDA
When setting up a Windows Server 2019 virtual machine with Multi session VDA 1912, Outlook Search Indexing is not function properly. In this scenario, User Profile Management functions as expected, and the OutlookOST and OutlookSearchIndex VHDX disks are properly mounted when user signed in...
UPM doesn't work randomly after VDA is rebooted
Intermittently UPM profile does not load, if user login immediately after the reboot...
LDAP Windows Update (ADV190023) and Impact to Citrix Virtual Apps and Desktop Components
Impact to Citrix Technology This update will not impact Citrix Virtual App and Desktop Windows components: The update anticipated for the second half of 2020 requires SSL/TLS encryption for communication occurring over 389 and 636 to prevent any PLAINTEXT communication over both ports. Virtual Ap...
User Profile Management and Microsoft Store Apps (UWP Apps)
When a user installs an app from the Microsoft Store UWP app onto a Windows 10 VDA with Citrix Profile Management, after a logoff and logon, the application does not persist and must be reinstalled...
SavedListOfDDCsSids.xml furnishing SIDs of old controllers for VDA registration
Old controller names in the Events for Broker Agent Service while making registration calls...
VDAs are not registering using a published image - Use GPO/GPP/Restricted Groups to add the proper accounts and services
VDAs are not appearing as registered, in Studio, no matter what is done to the image or the configuration of the VDA in the Platform Layer...
Citrix Cloud Connector Upgrade Waiting on .NET 4.7.2 Prerequisite
Navigate to Add/remove programs If you see the Connector version with anything less than version 6.8.0 The installer logs for the connector will be in the following locations: C:\ProgramData\Citrix\WorkspaceCloud\InstallLogs C:\Windows\Temp\CitrixLogs\CloudServicesSetup You may see an error relat...
Repeat Ctrl down/up events sent to software on Linux VDA from Citrix Workspace App for Windows when holding down Ctrl key
There is a keyboard-related issue with the Linux VDA. If you hold down the Ctrl key when connected to the Linux VDA from Citrix Workspace Appfor Windows, you send repeat Ctrl down/up events to the software on the Linux VDA, which is expecting a single Ctrl Down event. If you hold down the Ctrl ke...
Provisioning Services 7.15 - VDA freezes intermittently
Provisioning Services 7.15 - Randomly VDA's freezes while users working on it...
Provisioning Services 7.X : Session Printers are not enumerating in Streamed Desktop
Session printers which were pushed through Microsoft Group Policy are not getting enumerated in VDA session. If we manually run GPUPDATE /FORCE on streamed session , then it displays all printers applied through Microsoft GPO...
USB Redirection with Server VDA 2016 not working with Linux receivers
USB Redirection with Server VDA 2016 not working with Linux receiver. Device shows up in device manager but does not show under play back device as an audio input/output device...
How to troubleshoot “Cannot Start App” or “Cannot start Desktop” when launching an App or Desktop
Note: This is a master overview article. The solutions for each of the root causes is present in child articles shown in the following tables. The following error is displayed when launching an app “Cannot start App” or desktop: “Cannot start Desktop” Where to Start Troubleshooting Do you get the...
VDA BSOD With Message: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (CtxMcsWbc.sys)
Server VDAs from a machine catalog using the MCS I/O feature blue screen with message:SYSTEMTHREADEXCEPTIONNOTHANDLED CtxMcsWbc.sys...
Event: 1050 Connection validation failed on domain for user for reason 'Deny'
SSL Certificate handshake is not successful for ICA sessions since the VDA's are not enabled for SSL communications. Mismatch of License edition configured on Studio...
Event: 1020 Connection Validation failed on Domain "for user" for reason 'Deny'
SSL Certificate handshake is not successful for ICA sessions since the VDA's are not enabled with SSL communication. Mismatch of License edition configured under Studio Licensing...