Frequently Asked Questions During NetScaler MAS Troubleshooting

Citrix ADM, formerly NetScaler MAS The following section lists some of the frequently asked questions during diagnosis and troubleshooting of NetScaler MAS issues: How to verify the NetScaler MAS build version using CLI and support file? How does MAS fetch all the dashboard related data from...

How to Troubleshoot Scheduled Snapshots issues

This article provides general guidance to troubleshoot VM Scheduled Snapshot VMSS issues...

Secure Hub Error: Request Failed on iOS devices

This article explains how to troubleshoot the errorRequest Failed on iOS devices when we have cert+LDAP policy on Netscaler Gateway Below error in the iOS Secure Hub logs indicates that the issue is because two factors Authentication is disabled. ,,ERROR...

How to troubleshoot error " Access to company network not available" while enrolling to xenmobile ?

Symptoms : After putting XMS FQDN if we receive error "Access to company network not available " , click on Report and collect logs LOG ANALYSIS : Below error message indicates that user is entering incorrect FQDN or the DNS is unable to resolve the FQDN. HTTPClientCertCredID=null,...

Description of the security update for 2007 Microsoft Office Suite: May 9, 2017

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How to Enable DEBUG Log Level for Syslog Events on the NetScaler

This article describes how to enable DEBUG log level for syslog events on NetScaler. Enabling DEBUG level for syslog events will allow you to capture detailed information that is not recorded by default in ns.log file. Note : The DEBUG level should be disabled upon finishing the troubleshooting...

Description of the security update for Office 2010: April 11, 2017

Description of the security update for Office 2010: April 11, 2017 Summary This security update resolves vulnerabilities in Microsoft Office that could allow remote code execution if a user opens a specially crafted Office file. To learn more about these vulnerabilities, see Microsoft Common...

'Events data collection failure' Issue

Challenge Veeam ONE raises Events data collection failure against Veeam Backup & Replication or Hyper-V server. Cause Permissions, UAC configuration, and firewall settings need to be configured. Solution Troubleshooting Checks Verify that the account used to connect to Veeam Backup & Replication ...

Error: "StoreFront Store Service Probe Failed" While Using Citrix SCOM Management Pack for StoreFront

While using the Citrix SCOM Management Pack for StoreFront MPSF, you might come across an error, StoreFront Store Service Probe failed, that triggers an alert in the SCOM Console. Let’s troubleshoot and understand the possible causes and solutions for this error. Possible reasons for this issue...

Troubleshooting Secure Mail Issues with iOS Push Notifications

This article discusses how to diagnose and fix issues related to Secure Mail push notifications on iOS devices. Background Push notifications for Secure Mail allow users to receive updates when the app refreshes, and notifications about email and calendar activitythrough the Apple Push Notificati...

General KMS troubleshooting commands

Here are a few commands that will help you confirm your KMS configuration...

Failed to load module [veeamsnap] | Failed to load module [blksnap]

Challenge A Veeam Agent for Linux backup job fails with either of the following errors: Failed to load module veeamsnap with parameters zerosnapdata=1 debuglogging=0 The number of parameters listed in the error may vary depending on Veeam Agent for Linux version. Failed to load module blksnap Cau...

how to fix stale CIFS mounts on XenServer

how to fix stale CIFS mounts on XenServer...

Packet Capture Use Examples

Intended Audience This article is not intended as a guide to using tshark or tcpdump. Links to the manuals for those products can be found in theMore Information section of this article. This article intends to provide customers with examples of the capture methods used by Veeam Support. There is...

Troubleshooting StoreFront Upgrade Issues

Unable to upgrade StoreFront...

Dump and Analyze .Net Applications Memory: MemoScope.Net

Dump and Analyze .Net Applications Memory MemoScope.Net is a tool to analyze .Net process memory: it can dump an application’s memory in a file and read it later. The dump file contains all data objects and threads state, stack, call stack. MemoScope.Net will analyze the data and help you to find...

Netscaler round robin algorithm

How to troubleshoot round robin method to confirm functionality?...

How to boot Windows VM in safe mode?

How to boot Windows VM in safe mode...

MS14-072: Description of the security update for the .NET Framework 3.5 on Windows 8.1 and Windows Server 2012 R2: November 11, 2014

MS14-072: Description of the security update for the .NET Framework 3.5 on Windows 8.1 and Windows Server 2012 R2: November 11, 2014 View products that this article applies to. Introduction This update resolves a vulnerability in the Microsoft .NET Framework that could allow elevation of privileg...

MS15-048: Description of the security update for the .NET Framework 4 on Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2: May 12, 2015

MS15-048: Description of the security update for the .NET Framework 4 on Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2: May 12, 2015 View products that this article applies to. Introduction This update resolves vulnerabilities in the Microsoft .NET...