PT-2022-25554 · Zammad · Zammad

Name of the Vulnerable Software and Affected Versions: Zammad versions 5.2.1 Description: The issue concerns a fine-grained permission model in Zammad that allows configuration of read-only access to tickets. However, agents were still able to perform certain operations on these tickets, such as...

PT-2019-12916 · Otrs +2 · Otrs Community Edition +2

Name of the Vulnerable Software and Affected Versions: Open Ticket Request System OTRS Community Edition versions 5.0.x through 5.0.36 Open Ticket Request System OTRS Community Edition versions 6.0.x through 6.0.19 Description: An issue was discovered where a user logged into OTRS as an agent mig...