CVE-2025-26842

An issue was discovered in Znuny through 7.1.3. If access to a ticket is not given, the content of S/MIME encrypted e-mail messages is visible to users with access to the CommunicationLog...

CVE-2024-37775

Incorrect access control in Sunbird DCIM dcTrack v9.1.2 allows attackers to create or update a ticket with a location which bypasses an RBAC check...

A flaw was found in Samba. The security vulnerability occurs when KDC and the kpasswd service share a single account and set of keys allowing them to decrypt each other's tickets. A user who has been requested to change their password can exploit this flaw to obtain and use tickets to other services.

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Zendesk 安全漏洞

Zendesk is a complete customer service solution from Zendesk USA. A security vulnerability exists in versions of Zendesk prior to 2024-07-02, which stems from insufficient processing of emails in a way that extracts the cc field from incoming email messages to grant additional ticket viewing...

CVE-2024-23794 Agents are able to lock the ticket without the "Owner" permission

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the...

Zammad 安全漏洞

Zammad is a suite of ticket management software from the German company Zammad. A security vulnerability exists in Zammad versions prior to 6.3.0, which stems from a user with customer access rights to a ticket being able to access the ticket's time statistic details via the API...

CVE-2023-31597

An issue in Zammad v5.4.0 allows attackers to bypass e-mail verification using an arbitrary address and manipulate the data of the generated user. Attackers are also able to gain unauthorized access to existing tickets...

PT-2023-23401 · Zammad · Zammad

Name of the Vulnerable Software and Affected Versions: Zammad version 5.4.0 Description: An issue in the software allows attackers to bypass e-mail verification using an arbitrary address and manipulate the data of the generated user. Attackers are also able to gain unauthorized access to existin...

Zammad 安全漏洞

Zammad is a suite of ticket management software from the German company Zammad. A security vulnerability exists in Zammad version v5.4.0, which stems from a vulnerability that allows an attacker to bypass email authentication and manipulate generated user's data using an arbitrary address, as wel...

CVE-2022-40817

Zammad 5.2.1 has a fine-grained permission model that allows to configure read-only access to tickets. However, agents were still wrongly able to perform some operations on such tickets, like adding and removing links, tags. and related answers. This issue has been fixed in 5.2.2...

CVE-2022-2031

A flaw was found in Samba. The security vulnerability occurs when KDC and the kpasswd service share a single account and set of keys, allowing them to decrypt each other's tickets. A user who has been requested to change their password, can exploit this flaw to obtain and use tickets to other...

CVE-2021-31868

Rapid7 Nexpose version 6.6.95 and earlier allows authenticated users of the Security Console to view and edit any ticket in the legacy ticketing feature, regardless of the assignment of the ticket. This issue was resolved in version 6.6.96, released on August 4, 2021...

CVE-2021-31868 Rapid7 Nexpose Security Console Ticket Access Authentication Vulnerability

Rapid7 Nexpose version 6.6.95 and earlier allows authenticated users of the Security Console to view and edit any ticket in the legacy ticketing feature, regardless of the assignment of the ticket. This issue was resolved in version 6.6.96, released on August 4, 2021...

Acronis: Attacker Can Access to any Ticket Support on https://www.devicelock.com/support/

Summary Hello team. I found A security issue on devicelock.com where the attacker can access to any Ticket support and real all the information that The users sent to the support. and this without user interaction. In other words: an attacker can have full access to users Ticket using Ticket id...

CVE-2020-1776

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects OTRS Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and...

Zammad has an authorization problem vulnerability (CNVD-2021-22174)

Zammad is a Web-based open source helpdesk/customer support system. Zammad suffers from an authorization issue vulnerability that can be exploited by an attacker to access recent tickets, merge tickets, and split ticket functionality...

CVE-2020-14213

In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent e.g., read internal data, split, or merge...

CVE-2020-14213

In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent e.g., read internal data, split, or merge...

CVE-2020-14213

In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent e.g., read internal data, split, or merge...

CVE-2013-4088

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System OTRS 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket spl...