CVE-2009-5057

The S/MIME feature in Open Ticket Request System OTRS before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations,...

CVE-2008-7280

Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System OTRS before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service e-mail retrieval outage via a crafted message...

DEBIAN-CVE-2010-4768

Open Ticket Request System OTRS before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remov...

CVE-2010-4767

Open Ticket Request System OTRS before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service duplicate tickets and duplicate auto-response...

CVE-2011-1433

The 1 AgentInterface and 2 CustomerInterface components in Open Ticket Request System OTRS before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the UserLogin and UserPW fiel...

CVE-2008-7278

The S/MIME feature in Open Ticket Request System OTRS before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available fo...

DEBIAN-CVE-2008-7277

Open Ticket Request System OTRS before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets...

CVE-2008-7283

Open Ticket Request System OTRS before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions...

DEBIAN-CVE-2011-1433

The 1 AgentInterface and 2 CustomerInterface components in Open Ticket Request System OTRS before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the UserLogin and UserPW fiel...

DEBIAN-CVE-2010-4758

installer.pl in Open Ticket Request System OTRS before 3.0.3 has an Inbound Mail Password field that uses the text type, instead of the password type, for its INPUT element, which makes it easier for physically proximate attackers to obtain the password by reading the workstation screen...

CVE-2009-5055

Open Ticket Request System OTRS before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the...

CVE-2010-4763

The ACL-customer-status Ticket Type setting in Open Ticket Request System OTRS before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the 1 Status, 2 Service, and 3 Queue via selections...

CVE-2010-4758

installer.pl in Open Ticket Request System OTRS before 3.0.3 has an Inbound Mail Password field that uses the text type, instead of the password type, for its INPUT element, which makes it easier for physically proximate attackers to obtain the password by reading the workstation screen...

CVE-2010-4768

Open Ticket Request System OTRS before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remov...

CVE-2009-5056

Open Ticket Request System OTRS before 2.4.0-beta2 does not properly enforce the moveinto permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-ticket...

Sql injection

The ACL-customer-status Ticket Type setting in Open Ticket Request System OTRS before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the 1 Status, 2 Service, and 3 Queue via selections...

Design/Logic Flaw

The AgentTicketForward feature in Open Ticket Request System OTRS before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a...

Design/Logic Flaw

Open Ticket Request System OTRS before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remov...

CVE-2008-7275

Multiple cross-site scripting XSS vulnerabilities in Open Ticket Request System OTRS before 2.3.3 allow remote attackers to inject arbitrary web script or HTML via vectors related to 1 AgentTicketMailbox or 2 CustomerTicketOverView...

Design/Logic Flaw

The 1 AgentInterface and 2 CustomerInterface components in Open Ticket Request System OTRS before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the UserLogin and UserPW fiel...