Debian DLA-2118-1 : otrs2 security update

It was discovered that the jQuery version embedded in OTRS, a ticket request system, was prone to a cross site scripting vulnerability in jQuery.extend. For Debian 8 'Jessie', this problem has been fixed in version 3.3.18-1+deb8u14. We recommend that you upgrade your otrs2 packages. NOTE: Tenable...

DEBIAN-CVE-2013-4088

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System OTRS 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket spl...

CVE-2013-3551

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System OTRS 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent...

CVE-2013-4088

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System OTRS 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket spl...

Design/Logic Flaw

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System OTRS 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent...

OTRS Input Validation Error Vulnerability

Open Ticket Request System OTRS is an open source defect tracking and management system software from the German OTRS Group. The software categorizes service requests submitted through various channels such as phone calls, emails, etc. into different queues and service levels, and the service...

DEBIAN-CVE-2019-18179

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn'...

Design/Logic Flaw

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn'...

PT-2020-9940 · Otrs +2 · Otrs +2

Name of the Vulnerable Software and Affected Versions: Open Ticket Request System OTRS versions 7.0.x through 7.0.12 Open Ticket Request System OTRS Community Edition versions 5.0.x through 5.0.38 Open Ticket Request System OTRS Community Edition versions 6.0.x through 6.0.23 Description: An issu...

CVE-2019-13458

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...

DEBIAN-CVE-2019-13458

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...

CVE-2019-13458

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...

CVE-2019-12746

An issue was discovered in Open Ticket Request System OTRS Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be...

Design/Logic Flaw

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...

UBUNTU-CVE-2019-12746

An issue was discovered in Open Ticket Request System OTRS Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be...

CVE-2019-13458

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...

Design/Logic Flaw

An issue was discovered in Open Ticket Request System OTRS 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application...

UBUNTU-CVE-2018-11563

An issue was discovered in Open Ticket Request System OTRS 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application...

CVE-2019-12248

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...

CVE-2019-12497

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents e.g., Name and mail address can be disclosed in external notes...