CVE-2021-24807: Improper Neutralization of Input During Web Page Generation

The Support Board WordPress plugin before 3.3.5 allows Authenticated Agent+ users to perform Cross-Site Scripting attacks by placing a payload in the notes field, when an administrator or any authenticated user go to the chat the XSS will be automatically executed...

CVE-2021-24741: Improper Neutralization of Special Elements used in an SQL Command

The Support Board WordPress plugin before 3.3.4 does not escape multiple POST parameters such as statuscode, department, userid, conversationid, conversationstatuscode, and recipientid before using them in SQL statements, leading to SQL injections which are exploitable by unauthenticated users...