196 matches found
Secure Mail: How to edit the MDX file for enabling/disabling the hidden policy.
Enable/Disable the hidden policy for Secure Mail: ex "AutoPopulateusernametitle"...
iOS Secure Mail cannot add account, error "Connection Error. Secure Mail cannot access server"
iOS Secure Mail cannot add account, error "Connection Error. Secure Mail cannot access server"...
SecureMail: Configuring Multiple Mailboxes
The requirement is to configure personal mailbox and a shared mailbox on Secure Mail for Android and iOS...
XenMobile 10.x : Addition of shared Mailbox in Secure Mail
Question: Does XenMobile 10.x support the addition of a shared Mailbox in Secure Mail For both iOS and Android ? Answer: Currently this is not supported on Secure Mail ActiveSync protocol officially doesn't support shared access/delegation. Hence, Secure Mail both iOS and Android also doesn’t cla...
FAQ: Limitation on calendar sync with Secure Mail?
Question: Do we have any limitation on calendar sync with Secure Mail? Answer: Secure Mail only syncs 6 months before and 12 months ahead events.It applies to both iOS and Android...
Huawei Android User cannot Launch Secure Mail on Home Screen
Partial Android user cannot launch Secure Mail on desktop, error "This app requires a newer version of Secure Hub.Please update Secure Hub to run this app": Besides, Secure Mail can be launched via Secure Hub...
RSA Login Links Do Not Show as Hyperlinks in E-mail in Secure Mail
Secure mail app is unable to open hyperlinks from RSA site. The app is capable of opening other URL links but not this hyperlink. com.rsa.securid://ctf?ctfData=12345...... It shows up as regular text instead of a hyperlink...
Unable to send mails with attachment via Secure Mail.
Unable to send mails with attachments. Error in logs : "failed due to http 413" Error on device : "Can't Send Mail. Your message has been moved to the outbox. Please go to the outbox and try again."...
Access camera role from gallery via Secure Mail
Users wanted to access camera role to attach to an email in android devices. In Secure Mail, if we set the Inbound Document Exchange open in to Restricted, on any Android device, our only options when using Secure Mail to attach a photo are – Last photo taken or to use the camera to take a pictur...
Cannot download the attachment in Secure Mail
Users cannot download the attachment in Secure Mail, and we see the below errors: "The size exceeds the limit set by your Organization's security policies."...
Creating a Seamless User Experience with XenMobile Email Enrollment for Secure Mail SSO
With the recent Secure Mail update, you can now configure Citrix Secure Mail to provide single sign-on SSO for users through the use of an automatic provisioning mechanism during your first-time use. Secure Mail consumes the user credentials that users enter to authenticate to Secure Hub to...
Secure Mail gives Error: Your organization does not allow this action
- User opens Secure Mail. - Goes into Contacts. - Selects a contact. - Clicks on the contacts phone number. - Sees error message:Your organization does not allow this action...
How to use Safari instead of Secure Web to open the links from Secure Mail?
In order to achieve the desired behavior, change the Allowed URL filed in MDX policies of Secure Mail Refer to Citrix documentation - Allow Secure Web domains MDX policy for Secure Mail...
Allowing communication from XenMobile apps to the Launch Darkly Service for feature flags
What are Feature Flags? Feature flags are a quality control measure for Citrix to be able to dynamically roll back to the previous working version of the app before a new feature was introduced. Since a bug fix on the public app stores is subject to delays due to app store submission and approval...
Troubleshooting Secure Mail Issues with iOS Push Notifications
This article discusses how to diagnose and fix issues related to Secure Mail push notifications on iOS devices. Background Push notifications for Secure Mail allow users to receive updates when the app refreshes, and notifications about email and calendar activitythrough the Apple Push Notificati...
Draft folder emails in Secure Mail not syncing with MS Exchange
Q: Users create drafts in Secure Mail but these do not get synced with MS Exchange and viewable in Outlook. After repeated attempts to amend and save the draft it will be deleted without being synced. Is this a known issue? A: With regard to the Draft folder syncing, there are limitation regardin...
Citrix Secure Mail - Customized SSL, Exported ContentProvider, Hardcoded secrets vulnerabilities
HackApp vulnerability scanner discovered that application Citrix Secure Mail published at the 'play' market has multiple vulnerabilities...
How to Enable App Interaction Between XenMobile Secure Mail and Microsoft Office Apps
This document will help you understand how the XenMobile managed Secure Mail application will use Microsoft Office application to open the attachments in a controlled and secured manner. Environment Machine| Details ---|--- Active Directory| Win 2012 Certificate Authority| NA SQL Database| MS SQL...