1717 matches found
The high MGMT CPU issue is preventing users access to Netscaler via GUI or SSH.
After upgrading Netscaler to version 13.1-42+, executing the "" command results in a high management CPU issue, causing users to be unable to log in to Netscaler via the GUI or SSH...
NetScaler GUI shows Security Updates Alert
The security updates alert is shown after logging into the NetScaler GUI...
rdx.message_box_error after firmware upgrading
After OS firmware upgrading and try to connect Netscaler GUI, the following error may display...
How to drop illegal hostname contained request in NetScaler Gateway with responder policy
This article will describe how to configure responder policy to drop illegal hostname contained request in a NetScaler Gateway. e.g."nsg.lab.local" is the FQDN of NetScaler Gateway, to block user from accessing the gateway with other URLs, like IP address or other FQDN with tempering DNS records...
Radius authentication failure
According to network trace captured on NetScaler, there is no response from radius server after NetScaler sending Access-Request packet toradius server. This issue occurred suddenly, and the related configuration of radius authentication on NetScaler has not changed...
Windows Workspace Authentication Error "incorrect user name or password" via NetScaler Gateway
When using Windows workspace, after input username, password and passcode, error prompt "incorrect username or password"two-factor basic authentication. And can't access Storefront resource list. While access same Gateway with Web Browser is working fine...
SNMP Manager cannot get data from NetScaler
SNMP manager cannot get data from NetScaler, getting error "No Response from " when doing snmpwalk in SNMP manager. root@Zabbix snmpwalk -v 2c -c Timeout: No Response from Note: The SNMP manager is Zabbix in this case...
NetScaler peer node status UNKNOWN in primary node
During setup of NetScaler High AvaliabilityHA, HA node 1 show status UNKNOWN in primary node. In NetScaler primary node GUI, 1. navigate toSystem High Availability Nodes , provide the peer node’s NSIP address in theRemote Node IP Address field and peer node's login credentials, 2. Click Create...
ldap test randomly fails through SSL_TCP Load Balancing Vserver on NetScaler
The customer configured ldap authentication through NetScaler SSLTCP LB Vserver for backend ldap server. Customer found ldap test fails randomly...
Error: "Your logon has expired..." When using multiple Netscaler Gateways
Error: "Your logon has expired..." When using multiple Netscaler Gateways to access a single store on StoreFront...
How to block specific URL request with rewrite policy in NetScaler
This article describes how to configure rewrite policy to drop specific URL request to NetScaler Load Balancing Virtual Server traffic...
How to recognize NetScaler Gateway user login failure related logs
This article describe how toRecognize NetScaler Gateway User Login failure related logs...
Users receive error "Try again after some time or contact your help desk" at login
While accessing ADC Gateway or Authentication page, in certain conditions users received one of these two errors: "Try again after some time or contact your help desk". "Malformed assertion sent to Netscaler" Users redirected to Login page. To validate this is the cause, you can check ADC syslogs...
NetScaler SSL Certificates missing after upgrading Secondary Node
NetScaler SSL Certificates missing after upgrading Secondary Node...
NetScaler NTP sync failure when NTP server Root Dispersion value greater that 1 second
NetScaler NTP sync failure when Root Dispersion value is larger than 1 second. Dispersion isthe maximum difference recorded between the NTP client and the NTP serverrecorded in seconds. Root Dispersion measures the maximum amount of variance between the NTP server and its known time source. If...
Error "User not authorized for any operation" for ADM external LDAP users
External LDAP users can't login NetScaler ADM, receive error message:"User not authorized for any operation"...
How to Load Balancing PVS server in NetScaler
This article summaries tips when configure Load balance for PVS server...
SSLVPN error "Websocket connection failed: Connection closed before receiving a handshake responser"
After VPN tunnel established to NetScaler gateway, user encounter access issue s to backend server with error message: "Websocket connection to 'ws:///ws/notification/site-msg/' failed: Connection closed before receiving a handshake responser"...