Workspace App for iOS - Error 'EAP is activated and not supported on iOS' when connecting through Netscaler Gateway

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Users are unable to connect using Workspace App for iOS through Netscaler Gateway. The connection wi...

Citrix NetScaler Gateway Cross-Site Scripting Vulnerability (CTX232199)

The remote Citrix NetScaler device is affected by a cross-site scripting vulnerability. An attacker could leverage this vulnerability to execute malicious client-side code within the security context of the web server. Please refer to advisory CTX239002 for more information. C Tenable Network...

Citrix NetScaler Gateway Cross-Site Scripting Vulnerability (CNVD-2019-01898)

Citrix NetScaler Gateway formerly Citrix Access Gateway Enterprise Edition is a secure remote access solution from Citrix Systems. The solution provides administrators with application-level and data-level controls to enable users to remotely access applications and data from any location. A...

CVE-2018-18517

Citrix NetScaler Gateway 10.5.x before 10.5.69.003, 11.1.x before 11.1.59.004, 12.0.x before 12.0.58.7, and 12.1.x before 12.1.49.1 has XSS...

Cross site scripting

Citrix NetScaler Gateway 10.5.x before 10.5.69.003, 11.1.x before 11.1.59.004, 12.0.x before 12.0.58.7, and 12.1.x before 12.1.49.1 has XSS...

CVE-2018-18517

Citrix NetScaler Gateway 10.5.x before 10.5.69.003, 11.1.x before 11.1.59.004, 12.0.x before 12.0.58.7, and 12.1.x before 12.1.49.1 has XSS...

CVE-2018-18517

Citrix NetScaler Gateway (and ADC) were found vulnerable to a Cross-Site Scripting (XSS) condition. Exploitation could allow remote, authenticated users to execute client-side scripts in the web context, potentially compromising the user session or sensitive information. The issue affects NetScal...

How To Change STA Ticket Lifetime

The STA ticket is generated when you try to launch a resource through a NetScaler gateway. The STA ticket is included in the ICA file. When Client launches the ICA file, the Gateway redeems the ticket to allow remote access. For security reasons, this ticket is only valid for a limited length of...

How to troubleshoot “Cannot Start App” or “Cannot start Desktop” when launching an App or Desktop

Note: This is a master overview article. The solutions for each of the root causes is present in child articles shown in the following tables. The following error is displayed when launching an app “Cannot start App” or desktop: “Cannot start Desktop” Where to Start Troubleshooting Do you get the...

Citrix Android receiver error - Unable to connect to StoreFront URL

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Android receiver user unable to connect to Storefront connecting from Netscaler Gateway...

NetScaler MAS Not Showing SSL Insight Data

Any SSL load balancer, content switching or NetScaler Gateway does not display SSL Insight data...

NetScaler Gateway Error: "The published resource is not available currently"

Error: The published resource is not available currently...

NetScaler Gateway : Radius Authentication Fails Intermittently Despite RADIUS Server Accept

NetScaler Gateway Authentication Scenario 1: Gateway Page would present the authentication to be done in 2 factor. First the user enters the LDAP username and password. Now there would be 2 options either user can do the touch authentication present in the MFA Application or else can wait for the...

Citrix NetScaler Application Delivery Controller and NetScaler Gateway Arbitrary Code Execution Vulnerability

Citrix Systems NetScaler Application Delivery Controller ADC and NetScaler Gateway Management Interface are products of Citrix Systems, Inc. NetScaler ADC is a service and application delivery solution Application Delivery Controller; NetScaler Gateway Management Interface is a secure remote acce...

Error Code 41E on Receiver for Android

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. 1 Error appears on Android Receiver when attempting to pass through NetScaler Gateway...

How do I configure NetScaler Gateway to use a Cloud Connector as a STA

To use Cloud Connectors as the Secure Ticket Authority STA servers...

XenMobile Server - Netscaler Gateway Credential certificates (PKI) do not auto renew within the 60 days renewal time set

Question : XenMobile Server - Netscaler Gateway Credential certificates PKI do not auto renew within the 60 days renewal time set ? Answer : The NetScaler Gateway Credentials certificates are the user certificates which are directly bound from the Credential Provider to the NetScaler Gateway. Hen...

XenMobile: Usage of iPhone X FaceID feature

Question: Is the iPhone X feature of FaceID supported in XenMobile? Answer: Yes, FaceID authentication is supported with XenMobile. iPhone X FaceID uses the same APIs as the Touch ID feature in other iOS devices. Question: Will there be merge of both functions Touch ID and FaceID, since it depend...

Citrix NetScaler ADC and NetScaler Gateway Elevation of Privilege Vulnerability

Citrix NetScaler Application Delivery Controller ADC and NetScaler Gateway formerly known as Citrix Access Gateway Enterprise Edition are both products of Citrix Systems. NetScaler ADC is a service and application delivery solution Application Delivery Controller; NetScaler Gateway is a secure...

Citrix NetScaler ADC and NetScaler Gateway Arbitrary File Download Vulnerability

Citrix NetScaler Application Delivery Controller ADC and NetScaler Gateway formerly known as Citrix Access Gateway Enterprise Edition are both products of Citrix Systems. NetScaler ADC is a service and application delivery solution Application Delivery Controller; NetScaler Gateway is a secure...