HTML5 external users are not able to launch applications via Netscaler Gateway, Workspace works.

Users connecting externally are not able to launch connections with the Light HTML5 browser access but are able to launch with the Workspace App. Error displayed: "Citrix Workspace app cannot connect to the server. Please check your network connection or contact your help desk for assistance."...

Rewrite policy fail to honored when binding to NetScaler Gateway Virtual Server

When you're trying to insert some promptsto NetScaler Gateway logon page via Rewrite policy, you may find the prompts strings are not displayed even if you refresh the web page or clear all browser cache. The Rewrite policy is not honored as expected...

Implementation of Client IP based Restriction in NetScaler Gateway to Delivery Group Resources

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iOS Workspace Error "Http/1.1 Internal Server Error 43549" via Gateway nFactor Authentication

Workspace for iOS shows "Http/1.1 Internal Server Error 43549" after successful authentication via NetScaler Gateway. Workspace for Windows works fine. AAA nFactorauthentication profile is configured in NetScaler Gateway...

How to Recognize NetScaler Gateway User Login and Logout Entries in ns.log

This article introduces how to locate gateway login and logout records in ns.log to monitor authentication success/failure for each user...

Unable to add account using Netscaler Gateway URL

When attempting to add an account through Workspace App and see this error: "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address instead." Using the Storefront URL allows the account to be added Using the Load...

How to configure bookmarks on NetScaler Gateway

This is a step-by-step on how to create bookmarks on the NetScaler and attach those to specific AD groups...

Workspace Error: "Your account cannot be added using this server address"

When adding account with NetScaler Gateway FQDN in Workspace, you may have below error prompt: "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address instead."...

How To: Force all users to access and authenticate at the NetScaler (ADC) Gateway.

To force all users to authenticate at the Gateway and not be able to log in directly to StoreFront...

Your Logon Has Expired. Please Log on Again to Continue

Whenspecific users logon to Storefront Workspace App for web without Netscaler gateway, after typing the username/password, the below error appears: Your logon has expired. Please log on again to continue...

CISA: You've got two weeks to patch Citrix NetScaler vulnerability CVE-2023-3519

The Cybersecurity and Infrastructure Security Agency CISA has added a critical unauthenticated remote code execution RCE vulnerability in Citrix NetScaler ADC and Citrix NetScaler Gateway to its Known Exploited Vulnerabilities Catalog, based on evidence of active exploitation. This means that...

Citrix ADC 和 Citrix Gateway 跨站脚本漏洞

Citrix Systems Citrix Gateway Citrix Systems NetScaler Gateway and Citrix ADC are both products of Citrix Systems, Inc.Citrix Gateway is a secure remote access solution. The product provides administrators with application-level and data-level controls to enable users to remotely access...

Citrix ADC and Citrix Gateway Security Bulletin for CVE-2023-3519, CVE-2023-3466, CVE-2023-3467

Multiple vulnerabilities have been discovered in NetScaler ADC formerly Citrix ADC and NetScaler Gateway formerly Citrix Gateway. The following supported versions of NetScaler ADC and NetScaler Gateway are affected by the vulnerabilities: NetScaler ADC and NetScaler Gateway13.1before13.1-49.13...

Citrix Releases Security Updates for NetScaler ADC and Gateway

Citrix has released security updates to address vulnerabilities CVE-2023-3519, CVE-2023-3466, and CVE-2023-3467 affecting NetScaler ADC and NetScaler Gatewaylink is external. An attacker can exploit one of these vulnerabilities to take control of an affected system. According to Citrix,...

Vulnerabilities fixed in Citrix ADC and Citrix Gateway

Citrix has fixed vulnerabilities in NetScaler ADC and NetScaler Gateway. A malicious party could exploit the vulnerabilities to execute a cross-site scripting attack, obtain elevated privileges or execute arbitrary code. Citrix reports that the vulnerability with attribute CVE-2023-3519 is being...

ICA latency in Director frequently displays high (not 64000ms) when accessed via NetScaler Gateway

When user accessed Virtual Desktop via NetScaler, admin may find the "ICA latency" in Director frequently displays unreasonable high valuenot 64000ms, while "ICA RTT" value is in normal range. It's telling ICA RTT ICA latency. In fact, users have no high latency or bad interaction experience whil...

Randomly Failure when Launching Virtual Desktop through NetScaler Gateway

Randomly, end user would report Virtual Desktop launching failure issue via NetScaler Gateway...

How to configure "Client IP-User Name-VDA server" one-to-one association via NetScaler Gateway

This Article provide a configuration sample in NetScaler to fulfill "Client IP Address--User Name--VDA server" one-to-one association via NetScaler Gateway...

How to allocate and install NetScaler Gateway licenses

This Article helps in downloading and installing NetScaler Gateway licenses...

How to hide Storefront store from NetScaler Gateway

This article address a workaround to hide multiple stores' choice when adding account via NetScaler Gateway in Workspace at the fist time...