Troubleshooting a 3rd Party Wrapped App

XenMobile: Troubleshooting a 3 rd Party Wrapped App 1. Test with the core .ipa or .apk file.Does the core file work without being wrapped? If yes go to 2. 2. Do other wrapped application works as expected? If yes go to 3. 3. Wrap with the latest toolkit found at:...

MDX Toolkit - error when wrapping android app - APKTool Error

MDX Toolkit version: 10.8.5 on-prem and cloud. -This article explains how to fix the issue on the on-prem version- When MDX Toolkit is trying to re-compile it shows the following error: "Re-compile the app using APKTool 2.3.1 and it fails" Complete log of the error is shown below: De-Compiling th...

Secure Web Error Connection has timed out reconnect to Secure Home to access work resources.

When Secure Web for iOSislaunched. We receivean error right away "Your connection has timed out. Please reconnect to Secure Hub to access work resources "Cancel, connect. If users clicks connect it redirects back to Secure Hub, prompts users to enter PIN/password. Then it redirects back to Secure...

Block Screen capture option in MDX policies for IOS devices

Question : Block Screen capture option is not available in SecureMail MDX policies for IOS devices. Answer :​ Block screen capture option is available only on Android and not on iOS. Any option which is not available under MDX policies is by default On. Hence the Screen capture/snapshots will be...

SecureHub prompting for login even though timeout is correctly set or even while using non MDX apps

SecureHub keeps prompting to login randomly even though the timeouts are correctly set on XMS server...

Secure Mail: How to edit the MDX file for enabling/disabling the hidden policy.

Enable/Disable the hidden policy for Secure Mail: ex "AutoPopulateusernametitle"...

XenMobile MDX Service

You can use the XenMobile MDX Service to prepare iOS and Android mobile apps by wrapping the apps with MDX, an app container technology. You then manage the apps with XenMobile. You can use the XenMobile MDX Service to wrap apps created within your organization or to wrap the Citrix XenMobile App...

How to use Safari instead of Secure Web to open the links from Secure Mail?

In order to achieve the desired behavior, change the Allowed URL filed in MDX policies of Secure Mail Refer to Citrix documentation - Allow Secure Web domains MDX policy for Secure Mail...

Deploying enterprise MDX enabled apps from App Store via Volume Purchase

The CEM/XenMobile Server is currently optimized for Volume Purchase distribution of Public App Store apps that are not MDX enabled. While it is possible to distribute MDX enabled apps from App Store via volume purchase, some considerations must be taken into account for optimal performance. This...

How to Create Custom Android KeyStore for MDX App Wrapping

This article will guide the Citrix Endpoint Management admin in creating a custom keystore which will be used to sign the unsigned android apps using MDX toolkit and/or using MDX as a service...

MDX Apps Not Visible on Citrix Secure Hub

In Citrix Secure Hub the users could previously see all of the Wrapped XenMobile Apps as being available for download. Now on Secure Hub there are no Apps shown in the Store...

HTTP 1.1 Gateway timeout error while accessing internal websites from Secure Web

HTTP 1.1 Gateway timeout error while accessing internal websites from Secure Web when traffic is tunneled through the NetScaler. This issue occurs when the MDX Policy is set for Secure Browse. If the preferred VPN mode on the app is set to FULL VPN TUNNEL, then the issue will not occur...

Citrix Worx Home and Citrix XenMobile MDX Toolkit Security Bypass Vulnerability

Citrix Worx Home and Citrix XenMobile MDX Toolkit are both products of Citrix Systems USA. The former is a suite of software used to help users access data or work-related applications, and the latter is a toolkit that can encapsulate mobile applications on iOS or Android with Citrix logic and...

CVE-2016-5109

Citrix Worx Home for iOS before 10.3.6 and XenMobile MDX Toolkit for iOS before 10.3.6 might allow physically proximate attackers to bypass in-application Apple Touch ID authentication via unspecified vectors, related to an application requiring re-authentication...

CVE-2016-5109

Citrix Worx Home for iOS before 10.3.6 and XenMobile MDX Toolkit for iOS before 10.3.6 might allow physically proximate attackers to bypass in-application Apple Touch ID authentication via unspecified vectors, related to an application requiring re-authentication...

CVE-2016-5109

Summary of the vulnerability (CVE-2016-5109) : Citrix Worx Home for iOS and XenMobile MDX Toolkit for iOS are affected. Versions affected: XenMobile MDX Toolkit for iOS 10.3.0.x–10.3.5.x and Worx Home 10.3.x for iOS 10.3.0.x–10.3.5.x. Root cause / impact : An attacker with physical access could b...

CVE-2016-5109: Improper Access Control

Citrix Worx Home for iOS before 10.3.6 and XenMobile MDX Toolkit for iOS before 10.3.6 might allow physically proximate attackers to bypass in-application Apple Touch ID authentication via unspecified vectors, related to an application requiring re-authentication...

PT-2016-6246

Name of the Vulnerable Software and Affected Versions Citrix Worx Home for iOS versions prior to 10.3.6 Citrix XenMobile MDX Toolkit for iOS versions prior to 10.3.6 Description The issue might allow physically proximate attackers to bypass in-application Apple Touch ID authentication via...

Troubleshooting Checklist: In the ShareFile app, Secure Mail, or Secure Notes, the following error appears: "Your connection is unavailable. Only offline files can be accessed."

Do the following: Collect client logs and then open Sharefiledebuglog.txt. Check the logs, if you see the following: The operation couldn’t be completed. Cannot initiate login API call. Is the device connected to the Internet? Added user to DB, success: no If present, the MDX policy related to th...

CVE-2016-5109 - Authentication bypass vulnerability in Citrix Worx Home for iOS and Citrix MDX Toolkit for iOS

Description of Problem A vulnerability has been identified that affects iOS applications using the XenMobile MDX Toolkit. An attacker with physical access to the device could bypass in-application Apple Touch ID authentication in some cases where re-authentication is required. This vulnerability...