CVE-2026-41189 FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through ThreadPolicy::edit, which checks mailbox access but does not apply the assigned-only restriction from ConversationPolicy. A user who cannot view a conversation can...

EUVD-2026-24191

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be...

CVE-2026-41183 FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be...

CVE-2026-41183 FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be...

CVE-2026-41183

FreeScout core issue: prior to v1.8.215, the assigned‑only restriction was enforced for direct conversation view and folder queries but not for non‑folder query builders. As a result, global search and the AJAX filter path could disclose conversations that should have been hidden. Impact involves...

CVE-2026-40591

CVE-2026-40591 (FreeScout) describes an improper authorization in the phone-conversation creation flow. Before version 1.8.214, an attacker-controlled input for customer_id, name, to_email, and phone allows backend resolution of the target customer without enforcing mailbox-scoped visibility. Thi...

CVE-2026-40591 FreeScout: Improper Authorization in Phone Conversation Creation Enables Cross-Mailbox Hidden Customer Modification

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled customerid, name, toemail, and phone values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility...

EUVD-2026-24187

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled customerid, name, toemail, and phone values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility...

CVE-2026-40591 FreeScout: Improper Authorization in Phone Conversation Creation Enables Cross-Mailbox Hidden Customer Modification

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled customerid, name, toemail, and phone values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility...

CVE-2026-40590 FreeScout's Customer AJAX Create Modifies Hidden Existing Customer

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...

EUVD-2026-24185

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...

CVE-2026-40590 FreeScout's Customer AJAX Create Modifies Hidden Existing Customer

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...

CVE-2026-40590 FreeScout's Customer AJAX Create Modifies Hidden Existing Customer

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...

CVE-2026-40590

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...

CVE-2026-40590

FreeScout prior to 1.8.214 exposes a Change Customer flow (POST /customers/ajax, action=create) in the Change Customer modal. The endpoint skips unique-email validation under limited visibility, and if the provided email matches a hidden existing customer, Customer::create() reuses that hidden cu...

EUVD-2026-24184

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success...

CVE-2026-40589 FreeScout has Customer Edit Cross-Mailbox Email Takeover

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success...

CVE-2026-40589

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success...

CVE-2026-40589 FreeScout has Customer Edit Cross-Mailbox Email Takeover

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success...

CVE-2026-40589 FreeScout has Customer Edit Cross-Mailbox Email Takeover

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success...