PT-2026-33996

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters " in the URL. HTMLPurifier called first via...

CVE-2026-40591: Authorization Bypass Through User-Controlled Key

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled customerid, name, toemail, and phone values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility...

CVE-2026-40570: Authorization Bypass Through User-Controlled Key

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the loadcustomerinfo action in POST /conversation/ajax returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retriev...

CVE-2026-40498: Exposure of Sensitive Information to an Unauthorized Actor

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can access diagnostic and system tools that should be restricted to administrators. The /system/cron endpoint relies on a static MD5 hash derived from the APPKEY, which is exposed i...

FreeScout 跨站请求伪造漏洞

FreeScout is a lightweight and powerful free open-source help desk and shared inbox built using PHP Laravel framework by FreeScout Inc. Versions of FreeScout prior to 1.8.215 contained a cross-site request forgeing vulnerability. This vulnerability stemmed from the email OAuth disconnection being...

FreeScout 安全漏洞

FreeScout is a lightweight and powerful free open-source help desk and shared inbox built using PHP Laravel framework by FreeScout Inc. Versions of FreeScout prior to 1.8.214 contained security vulnerabilities. These vulnerabilities stemmed from the phone conversation creation process, which...

FreeScout 安全漏洞

FreeScout is a lightweight and powerful free open-source help desk and shared inbox built using PHP Laravel framework by FreeScout Inc. Versions of FreeScout prior to 1.8.214 contained security vulnerabilities. These vulnerabilities stemmed from low-privilege agents, which could edit visible...

CVE-2026-41192: Missing Authorization

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the reply and draft flows trust client-supplied encrypted attachment IDs. Any IDs present in attachmentsall but omitted from retained lists are decrypted and passed directly to Attachment::deleteByIds. Because...

PT-2026-34027

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route GET /conversation/undo-reply/thread id checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a...

CVE-2026-40496: Use of Insufficiently Random Values

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download tokens are generated using a weak and predictable formula: md5APPKEY + attachmentid + size. Since attachmentid is sequential and size can be brute-forced in a small range, an unauthenticate...

PT-2026-33992

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can access diagnostic and system tools that should be restricted to administrators. The /system/cron endpoint relies on a static MD5 hash derived from the APP KEY, which is exposed ...

CVE-2026-41194: Cross-Site Request Forgery (CSRF)

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the mailbox OAuth disconnect action is implemented as GET /mailbox/oauth-disconnect/id/inout/provider. It removes stored OAuth metadata from the mailbox and then redirects. Because it is a GET route, no CSRF...

CVE-2026-41189: Incorrect Authorization

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through ThreadPolicy::edit, which checks mailbox access but does not apply the assigned-only restriction from ConversationPolicy. A user who cannot view a conversation can...

CVE-2026-40592: Missing Authorization

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route GET /conversation/undo-reply/threadid checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a...

CVE-2026-41191: Incorrect Authorization

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, MailboxesController::updateSave persists chatstartnew outside the allowed-field filter. A user with only the mailbox sig permission sees only the signature field in the UI, but can still change the hidden...

CVE-2026-40566: Server-Side Request Forgery (SSRF)

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a Server-Side Request Forgery SSRF vulnerability in the IMAP/SMTP connection test functionality of FreeScout's MailboxesController. Three AJAX actions fetchtest line 731, sendtest line 682, and imapfolder...

CVE-2026-40565: Improper Neutralization of Input During Web Page Generation

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters " in the URL. HTMLPurifier called first via...

PT-2026-34026

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled customer id, name, to email, and phone values and resolves the target customer in the backend without enforcing mailbox-scoped customer...

PT-2026-34024

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success...

CVE-2026-40590: Authorization Bypass Through User-Controlled Key

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...