"Cannot complete request" when logging on via NetScaler using dual factor authentication and SSON to StoreFront Server 3.14

After configuring a remote portal with StoreFront servers load balanced with NetScaler, a user authenticates and they get the error "Cannot complete your request". From the event Viewer logs of the StoreFront SF server: "An error occurred while using SSL configuration for endpoint 0.0.0.443. The...

WEM Agent not launching - Error while retrieving user token groups list

Event ID: 0 event viewer error Log Name: Norskale Agent Service Source: Norskale Agent Service Description: Error while retrieving user token groups list...

December 11, 2018—KB4471318 (Monthly Rollup)

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December 11, 2018—KB4471330 (Monthly Rollup)

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[WEM 4.7]The agent is unable to change the priority for a process with an error code 87

The errors are associated with processes like eventvwr, notity etc...

November 27, 2018—KB4467108 (Preview of Monthly Rollup)

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November 13, 2018—KB4467107 (Monthly Rollup)

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November 13, 2018—KB4467701 (Monthly Rollup)

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October 18, 2018—KB4462925 (Preview of Monthly Rollup)

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October 9, 2018—KB4462929 (Monthly Rollup)

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October 9, 2018—KB4462923 (Monthly Rollup)

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Provisioning Services 7.X: Target Devices Fail To Boot With Error "No servers available for disk"

When we start the Target Device, we notice the following error on the device during boot process. "No servers available for disk" We also notice Database Access errors for certain functions on the Event Viewer of PVS Server...

Event Viewer on the PVS Target Devices Shows: "Unable to update database with new machine account - The operation completed successfully. (0x0)"

Error shown in the Event Viewer on all the PVS Target Devices: Source: BNDevice EventID: 1014 Unable to update database with new machine account password - The operation completed successfully. 0x0. All PVS Target Devices are getting the same error every one hour after the first automatic attempt...

September 11, 2018—KB4457140 (Security-only update)

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September 11, 2018—KB4457144 (Monthly Rollup)

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September 11, 2018—KB4457145 (Security-only update)

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Unable to deploy custom receiver from Store front. Getting " An error occurred while saving changes on the "Deploy Citrix Receiver" property dialog. Please check the log in event viewer and try again."

While trying to add customized "receiver.exe" to deploy receiver option in Storefront, you might get following error while saving it. "An error occurred while saving changes on the "Deploy Citrix Receiver" property dialog. Please check the log in event viewer and try again". It works fine with...

PVS config wizard failed with error " Service Start for Citrix PVS Soap Service failed. The service did not respond to start or control request in a timely fashion. (0x41d)"

While running the Configuration wizard it fails to start the network service. Event viewer shows that the soap service has terminated. Soap service is in stopped state and is not able to start the service. PVS config wizard failed with error " Service Start for Citrix PVS Soap Service failed. The...

Common Resolutions to “Cannot Complete Your Request” when connecting directly to StoreFront Server

Symptoms or Error The “Cannot Complete Your Request” error is displayed through connecting directly to StoreFront server. However, this is an error could occur when connecting through Citrix Gateway or Load Balancer based on different deployment scenarios. To narrow down through which connection...

Error shown on the WEM Agents: "An error occurred while building your environment. Agent processing will now stop."

Following error is shown on the right lower corner of the screen on the WEM Agentsevery time the VUEMUIAgent is launched or refreshed: Event Viewer on the WEM Agents reports the following error under Norskale Agent Service when the issue occurs: The "WEM Agent Session Log" shows the following...