Cost of Account Unlocks, and Password Resets Add Up

There are many labor-intensive tasks that the IT service desk carries out on a daily basis. None as tedious and costly as resetting passwords. Modern IT service desks spend a significant amount of time both unlocking and resetting passwords for end-users. This issue has been exacerbated by the...

Security Bulletin: A security vulnerability has been identified in IBM WebSphere Application Server shipped with Asset and Service Management (CVE-2020-5258)

Summary IBM WebSphere Application Server is shipped as a component of Maximo Asset Management, Maximo Industry Solutions including Maximo for Nuclear Power, Maximo for Transportation, Maximo for Life Sciences, Maximo for Oil and Gas, and Maximo for Utilities, Maximo Adapter for Primavera,...

CVE-2021-20080

Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and ManageEngine AssetExplorer before version 6800 allows a remote, unauthenticated attacker to conduct persistent cross-site scripting XSS attacks by uploading a crafted XML asset file...

Atlassian Jira Service Desk 4.9.1 - Unrestricted File Upload to XSS Vulnerability

Exploit Title: Atlassian Jira Service Desk 4.9.1 - Unrestricted File Upload to XSS Exploit Author: Captainhook Vendor Homepage: https://www.atlassian.com/ Version: 4.10.0 Tested on: All OS CVE: CVE-2020-14166 Summary: The /servicedesk/customer/portals resource in Jira Service Desk Server and Data...

Atlassian Jira Service Desk 4.9.1 Cross Site Scripting

Exploit Title: Atlassian Jira Service Desk 4.9.1 - Unrestricted File Upload to XSS Date: 07 Mar 2020 Exploit Author: Captainhook Vendor Homepage: https://www.atlassian.com/ Version: 4.10.0 Tested on: All OS CVE: CVE-2020-14166 Summary: The /servicedesk/customer/portals resource in Jira Service De...

Atlassian Jira Service Desk 4.9.1 - Unrestricted File Upload to XSS

Exploit Title: Atlassian Jira Service Desk 4.9.1 - Unrestricted File Upload to XSS Date: 07 Mar 2020 Exploit Author: Captainhook Vendor Homepage: https://www.atlassian.com/ Version: 4.10.0 Tested on: All OS CVE: CVE-2020-14166 Summary: The /servicedesk/customer/portals resource in Jira Service De...

How to Vaccinate Against the Poor Password Policy Pandemic

Data breaches remain a constant threat, and no industry or organization is immune from the risks. From Fortune 500 companies to startups, password-related breaches continue to spread seemingly unchecked. As a result of the volume of data breaches and cybersecurity incidents, hackers now have acce...

FAQ: Configuring Local Access Using Receiver for HTML5 1.0

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article contains Frequently Asked Questions on configuring local access using Citrix Receiver f...

Error: "You cannot add apps at this time" on Receiver StoreFront

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Domain users receive the following error after logging in using Receiver for Website : “You cannot a...

Citrix Receiver Application Icons are Unavailable from Systray

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. After installing Citrix Receiver 3.0 and configuring it for PN Agent operation, users cannot configu...

CVE-2021-29267

Sherlock SherlockIM through 2021-03-29 allows Cross Site Scripting XSS by leveraging the api/Files/Attachment URI to attack help-desk staff via the chatbot feature...

Cross site scripting

Sherlock SherlockIM through 2021-03-29 allows Cross Site Scripting XSS by leveraging the api/Files/Attachment URI to attack help-desk staff via the chatbot feature...

CVE-2021-29267

CVE-2021-29267 affects Sherlock SherlockIM. The vulnerability is a Cross Site Scripting (XSS) issue that can be triggered by leveraging the api/Files/Attachment URI to attack help-desk staff via the chatbot feature. Exploitation involves a malicious HTML file uploaded through the chat bot, which ...

CVE-2021-29267

Sherlock SherlockIM through 2021-03-29 allows Cross Site Scripting XSS by leveraging the api/Files/Attachment URI to attack help-desk staff via the chatbot feature...

Exploit for Cross-site Scripting in Sherlockim

CVE-2021-29267 SherlockIM ChatBot XSS Suggested description...

Forcing Self-Service Password Reset (SSPR) Registration to Increase ROI

When your organization invests in a new product or service, it is essential that you take advantage of all the features it has to offer. This will help you to maximize your return on investment ROI. If you have purchased or are thinking about purchasing a self-service password reset SSPR tool, on...

Forcing Self-Service Password Reset (SSPR) Registration to Increase ROI

When your organization invests in a new product or service, it is essential that you take advantage of all the features it has to offer. This will help you to maximize your return on investment ROI. If you have purchased or are thinking about purchasing a self-service password reset SSPR tool, on...

Security Bulletin: Multiple security vulnerabilties have been identified in IBM DB2 shipped with IBM Maximo Asset Management

Summary IBM DB2 is shipped as a component of IBM Maximo Asset Management. Information about the security vulnerability affecting IBM DB2 has been published in a security bulletin. Vulnerability Details Refer to the security bulletins listed in the Remediation/Fixes section Affected Products and...

ZOHO ManageEngine ServiceDesk Plus 安全漏洞

Zoho ManageEngine ServiceDesk Plus SDP is a web-based IT helpdesk software with integrated asset and project management capabilities, based on the ITIL framework. An authentication bypass vulnerability exists in Zoho ManageEngine ServiceDesk Plus prior to version 11134 during SAML login. No detai...

CVE-2021-21324

GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference IDOR on "Solutions". This vulnerability gives an unauthorized user the abili...