6637 matches found
Design/Logic Flaw
An issue was discovered in Open Ticket Request System OTRS 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application...
UBUNTU-CVE-2018-11563
An issue was discovered in Open Ticket Request System OTRS 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application...
British Airways Fined £183 Million Under GDPR Over 2018 Data Breach
Britain's Information Commissioner's Office ICO today hit British Airways with a record fine of £183 million for failing to protect the personal information of around half a million of its customers during last year's security breach. British Airways, who describes itself as "The World's Favorite...
PT-2019-8786 · Otrs · Otrs
Name of the Vulnerable Software and Affected Versions: Open Ticket Request System OTRS versions 6.0.x through 6.0.7 Description: An issue was discovered where a carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged-in customer's browse...
Amazon Admits Alexa Voice Recordings Saved Indefinitely
Amazon has acknowledged that it retains the voice recordings and transcripts of customers’ interactions with its Alexa voice assistant indefinitely. The admission raises questions about how long companies should be able to save highly-personal data collected from voice assistant devices. After U....
Inside the MSRC – Building your own security incident response process
This is the third and last in a series of posts that looks at how Microsoft responds to elevated threats to customers through the Microsoft Security Response Center’s MSRC Software and Services Incident Response Plan SSIRP. Our previous posts discussed how Microsoft protects customers against...
CVE-2019-10979
SICK MSC800 all versions prior to Version 4.0, the affected firmware versions contain a hard-coded customer account password...
Inside the MSRC – Building your own security incident response process
This is the third and last in a series of posts that looks at how Microsoft responds to elevated threats to customers through the Microsoft Security Response Center’s MSRC Software and Services Incident Response Plan SSIRP. Our previous posts discussed how Microsoft protects customers against...
Inside the MSRC – Building your own security incident response process
This is the third and last in a series of posts that looks at how Microsoft responds to elevated threats to customers through the Microsoft Security Response Center’s MSRC Software and Services Incident Response Plan SSIRP. Our previous posts discussed how Microsoft protects customers against...
CiuisCRM 1.6 - eventType SQL Injection
CiuisCRM 1.6 - eventType SQL Injection =========================================================================================== Exploit Title: CiuisCRM 1.6 - 'eventType' SQL Inj. Dork: N/A Date: 27-05-2019 Exploit Author: Mehmet EMİROĞLU Vendor Homepage:...
Enhancing Customer Value, Building Customer Relationships and Strengthening Team Collaboration
Effective communication skills are fundamental to developing both immediate and long term relationships with our customers. How else can we learn the answers to questions such as: "What are our customers concerns, needs, and desires?", "How can we best address their short and long term needs?", A...
Personalized Customer Support that Garners a Personalized Thank You
In my two-plus years as a Technical Support Engineer at Imperva, I’ve handled a wide variety of customer cases. And I’ve had the satisfaction of helping resolve them quickly and successfully. But never before have I received a handwritten thank you note from an effusive customer. Let me start at...
Inside the MSRC – Anatomy of a SSIRP incident
This is the second in a series of blog posts that shares how the MSRC responds to elevated threats to customers through the Software and Services Incident Response Plan SSIRP. In ourlast blog post, we looked at the history of the Microsoft Security Response Center and SSIRP, and how Microsoft tak...
ZEIT: Access control bypass leads to domain information disclosure
Summary: By leveraging the domain verification endpoint I can obtain sensitive information about the user who registered the domain within the zeit UI including username, email address, userId, and customerId. In addition, some high level information about the domain is included as well such as...
Three Network Security Questions with CEITEC’s CIO
Ireneo Demanarig is the Chief Information Officer at CEITEC S.A. located in Porto Alegre, Rio Grande do Sul, Brazil. CEITEC is a microelectronics manufacturer that specializes in solutions such as automatic identification RFID and smartcards, application-specific integrated circuits ASICs aimed a...
Inside the MSRC – Customer-centric incident response
The Microsoft Security Response Center MSRC is an integral part of Microsoft’s Cyber Defense Operations Center CDOC that brings together security response experts from across the company to help protect, detect, and respond to threats in real-time. Staffed with dedicated teams 24×7, the CDOC has...
Intercept SaaS Services with the Akamai EAA Client
I was quite fortunate to visit Tokyo for the first time last year, and it was an unforgettable experience to explore all the sights and sounds around the Ginza district and to interact with the very friendly Japanese people. It wasn't all play, though -- and I had to get some real work done as...
Inside the MSRC – Customer-centric incident response
The Microsoft Security Response Center MSRC is an integral part of Microsoft’s Cyber Defense Operations Center CDOC that brings together security response experts from across the company to help protect, detect, and respond to threats in real-time. Staffed with dedicated teams 24x7, the CDOC has...
Inside the MSRC – Customer-centric incident response
The Microsoft Security Response Center MSRC is an integral part of Microsoft’s Cyber Defense Operations Center CDOC that brings together security response experts from across the company to help protect, detect, and respond to threats in real-time. Staffed with dedicated teams 24x7, the CDOC has...
