When Does a Chatbot Make Sense in Freshdesk and When It Doesn’t

Customer support teams adopt chatbots to reduce workload, shorten response times, and control costs. Freshdesk makes chatbot deployment…...

Deploy and Scale Spring Batch in the Cloud – with Adaptive Cost Control

May 21, 2024, at 9 AM PST You can now use Azure Spring Apps to effectively run Spring Batch applications with adaptive cost control. You only pay when batch jobs are running, and you can simply lift and shift your Spring Batch jobs with no code change. Spring Batch is a framework for processing...

Making an Application Security Program Succeed, Part Two

“Failure is only the opportunity to begin again, only this time more wisely,” is a quote attributed to legendary automaker Henry Ford. While it seemingly has nothing to do with secure application development, all you need to do is talk to a handful of enterprises who have tried to implement a...