Supported Hypervisors for Citrix Virtual Apps and Desktops (MCS) and Citrix Provisioning (PVS)

Citrix is committed to ensuring that our products function with the latest partner hypervisor offering, such as Microsoft Azure, AWS, Google Cloud Platform, Nutanix Cloud Clusters on AWS, Nutanix Cloud Clusters on Azure, VMware Cloud on AWS, Azure VMware Solution, Google Cloud VMware Engine,...

How to properly bind WEM agent machines with WEM broker server on a first time setup

This article explains how to properly bind the WEM agent machines to the WEM broker server on a first time setup of the Citrix Workspace Environment Management product...

Upgrade to 7.15 LTSR CU updates on Storefront server fails with error 0x000003E5

Upgrading from Xenapp 7.15 LTSR CU1 to CU2 is failing for Storefront servers with this message: "Error Id: XDMI:95464884 Exception: Citrix.MetaInstaller.Exceptions.MetaInstallerException 'CitrixStoreFront-x64.exe' component failed to install with error 0x000003E5. at...

App Shortcuts with Receiver for Windows

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. As a Receiver administrator, you can configure Receiver for Windows 4.x to automatically place...

Citrix Workspace app fails with "cannot connect to the server" when connected externally

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Receiver for MAC and Windows failing to add store...

Citrix Receiver for Windows Quick Reference Version List

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article contains a list of publicly released version numbers and release dates for the Citrix...

Unable to Launch Applications or Desktops Using HTTPS URL via Workspace App for HTML5

When using StoreFront or Cloud Workspace with Workspace App for HTML5 through an HTTPS URL, applications and desktops cannot be started. One of the following error messages is displayed: “Cannot create a secure connection in this browser. Refer to the Citrix Knowledge Center article CTX134123.”...

A Breach, or Just a Forced Password Reset?

Software giant Citrix Systems recently forced a password reset for many users of its Sharefile content collaboration service, warning it would be doing this on a regular basis in response to password-guessing attacks that target people who re-use passwords across multiple Web sites. Many Sharefil...

Citrix Virtual Apps and Desktop - Support for Monitors Including 4K Resolution and Multi-Monitors

Information Citrix Virtual Apps and Desktops 7 f.k.a. XenApp and XenDesktop supports a variety of display configurations across different endpoint devices. The purpose of this knowledge base article is to review product capabilities and support requirements with regards to display resolutions,...

Workspace Browser Compatibility

Workspace is accessible by any computer with a supported web browser and an Internet connection. In order to utilize all features and functions of Citrix Workspace, we recommend using a web browser listed in the Workspace system requirements. FAQ 1. I don't see my browser on this list... do you...

Citrix Netscaler Login Detection

Binary data 700378.prm...

Receiver for iOS(Workspace 18.8.0) : iOS user unable to launch app

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information. After receiver upgrade to Workspace, some iOS users unable to launch Citrix application from their...

Citrix XenServer Multiple Vulnerabilities (CTX239432)

The version of Citrix XenServer running on the remote host is missing a security hotfix. It is, therefore, affected by multiple vulnerabilities. All of which allow a denial-of-service attack and one allowing privilege escalation as well as information disclosure. Please refer to the vendor adviso...

Citrix Director error "403 Forbidden : access is denied"

When you try to access Director URL in the browser, there is an error displayed: Server Error - 403 - Forbidden: Access Denied...

Deploying Citrix Receiver for Windows 10 IoT Devices

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. DeployingReceiver for Universal Windows Platformon Windows 10 IoT devices using PowerShell and Appx...

Replace Citrix Licensing Certificate once expired

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Citrix XenServer Security Update

Description of Problem A number of security vulnerabilities have been identified in Citrix XenServer that have deployment-dependent impacts. These issues affect the following supported versions of Citrix XenServer: Citrix XenServer 7.6 Citrix XenServer 7.5 Citrix XenServer 7.1 LTSR CU1 Citrix...

Cannot start apps. Please run Reset Receiver to resolve a lockdown conflict for LegacyLocalUserNameAndPassword (error 2320).

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Getting following error message while trying to launch application...

Script Error when opening Citrix Receiver "An error has occurred in the script on this page."

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Script Error When Opening Citrix Receiver "An error has occurred in the script on this page"...

Citrix Workspace app for Mac unable to see USB device

A USB Joystick has been tested successfully from a windows client. USB device pass through is configured on a Citrix policy via Studio, but USB device options on mac receiver client show "Policy Restricted" in the "Virtual Channel" column. Customer tried updating the local policy by editing the...