CWA 2402 - Microsoft Teams VDI plugin is not shown for Non-Admin user

When installing Citrix Workspace app 2402 LTSR for Windows CWA or later version with Administrator privileges, all the three Add-ons single sign-on, App Protection, Microsoft Teams VDI plugin are shown. But if installing CWA 2402 with non-admin user, all the three Add-ons are not shown...

InstallEmbeddedBrowser=N param is not honored by CWA 2403

The installation process for Citrix Workspace App for Windows 2403 is unable to honor command line parameters correctly, causing Citrix Enterprise Browser CEB to be installed even when the switch “InstallEmbeddedBrowser” is set to “N” Example : CitrixWorkspaceApp.exe /silent InstallEmbeddedBrowse...

Unable to add store to Citrix Workspace App for Windows when Forcepoint agent is installed

When adding a StoreFront store to Citrix Workspace App for Windows, the Google multi-factor authentication page does not load correctly if Forcepoint agent is installed. The authentication form only partially loads. Without Forcepoint agent, the problem disappears...

Citrix Workspace app for Mac Security Bulletin for CVE-2024-5027

A vulnerability has been discovered in Citrix Workspace app for Mac, which, if exploited, may result in elevation of privilege from a local authenticated user to a root user. Affected Versions: The following supported versions of Citrix Workspace app for Mac are affected by the vulnerability:...

Launch failures after upgrading to CWA 2402

Users on Citrix Workspace App for Windows 2402 and have Real-Time Media Engine RTME installed on endpoint devices older than 2.9.700 may encounter session launch failures...

Launch failures after upgrading to CWA 2403

Users on Citrix Workspace App for Windows 2403 and have Real-Time Media Engine RTME installed on endpoint devices older than 2.9.700 may encounter session launch failures...

Duplicate Icon visible for all published Applications

Duplicate icons appear for the same applications in Citrix Workspace...

A new tool bar has appearred since Citrix Workspace App for ChromeOS 2402.

A new tool bar has appearred after upgrading to Citrix Workspace App for ChromeOS 2402. Prior to 2402, the old old tool bar was displayed...

Service Continuity doesn't work on CWA ChromeOS version 2312 or older

Service Continuity doesn’t work when using Citrix Workspace App for ChromeOS version 2312 or older. The Service Continuity banner doesn’t show up in case of Cloud outages on Citrix Workspace App for Chrome OS. This occurs even when Service Continuity is enabled via Google Admin Console for the...

"Failed to launch application" with Citrix Workspace App for Chrome OS version 2402.

Users encounter the "Failed to launch application" error message when attempting to start a desktop session using Citrix Workspace App for Chrome OS version 2402. This behavior is observed when initiating sessions from a delivery group that contains non-English characters while the Service...

Clicking "Allow" in "Open Citrix Workspace Launcher" does not redirect to the next page

In Windows 11, go to the Workspace app for website in Edge and click on "Detect Citrix Workspace app" and you will see the "Open Citrix Workspace Launcher" prompt. Clicking "Allow" at that prompt does not redirect to the next page. Auto Redirection to Desktop/App list via Gateway stuck in "Detect...

Where is the ReceiverCleanupUtility.exe after installing CWA

This article describes the location of ReceiverCleanupUtility.exe Receiver Clean-Up Utility tool after installing Citrix Workspace app for Windows CWA...

Workspace App for Windows appears for AllAccount although only one store is configured

Citrix Workspace App for Windows appears for all accounts although with just one store configuration. Workspace App should appear like this if only one store is configured...

Citrix Workspace App Shows "Unable to connect to the server."

When starting the Citrix Workspace App, may receive an error message that shows "Unable to connect to the server."...

The installer will exit because this version of Citrix Workspace App is already installed.

When trying to install the latest version of Citrix Workspace app for Windows, the following pop-up appears and installation failed. "The installer will exit because this version of Citrix Workspace is already installed."...

Error event ID 5002 recorded on StoreFront server

When starting Citrix Workspace, the User Name and Password inputs are not displayed. Restarting StoreFront temporarily resolves the issue. The following error event log was recorded in the StoreFront Event Viewer. Event ID 5002, Application Pool Citrix Delivery Services Authentication has been...

Published applications or desktops not showing after logon to CWA

Published Applications or Desktops are not showing after logon Citrix Workspace app CWA. This issue happens for some specific users only...

How to install Citrix Workspace App for Windows in offline mode

Administrator can install Citrix Workspace app for Windows Offline installer for devices that don’t have internet connectivity...

Prevent ICA downloads when initiating a hybrid launch

ICA files contain the information to connect to a resource so must be handled securely. In some situations when the user uses a web browser to launch into Citrix Workspace app installed locally hybrid launch, the browser downloads an .ica file rather than keeping it in-memory, which allows it to ...

Unable to paste cell[s] with format in Excel by pressing Ctrl+V on a HDX session using CWA for HTML5

Unable to paste cells with format in Excel by pressing Ctrl+V on a HDX session using Citrix Workspace app for HTML5. When you copy a cell and paste it to multiple cells, "The data you're pasting isn't the same size as your selection. Do you want to paste anyway?" message is shown and then if you...