After May 29, 2015, as per the life-cycle support policy for Red Hat Satellite Proxy, Red Hat will discontinue technical support services as well as software maintenance services for all Red Hat Satellite Proxy versions 5.5 or older. The listed versions will exit the existing limited Maintenance Release phase. This means that new bug fixes, security updates, and product enhancements will no longer be provided for the following product versions:
Details of the Satellite support policy can be found at:
1) Red Hat will continue to support Red Hat Satellite Proxy version 5.6 and newer.
2) All versions of Satellite Proxy 5.5 and below will be EOL on May 29, 2015.
Though we are committed to the May 29 2015 date for beginning the process of decommissioning support for Satellite Proxy versions listed above, we recognize that our customers have woven these products very deeply into their processes and may need some time to upgrade.
For upgrade purposes, please note the following date:
How to proceed:
All affected Satellite Proxy users must plan to upgrade to a newer version prior to May 29, 2015.
Find an overview of various aspects for this upcoming EOL date at: https://access.redhat.com/articles/1322933
If you have a Technical Account Manager, contact that person immediately to discuss upgrade plans.
Otherwise, contact Red Hat support for assistance at: https://www.redhat.com/en/services/support
Alternatively, Red Hat Consulting can be engaged to assist with a smooth migration, see https://www.redhat.com/en/services/consulting
More information on Red Hat Consulting for Satellite Proxy can be found in the PDF document linked to in the References section.
It is critical to ensure you have a plan to upgrade Red Hat Satellite Proxy listed versions, prior to May 29, 2015.
Customers who choose to continue to deploy any of the listed Red Hat Satellite Proxy offerings will continue to have access via Red Hat Network (RHN) to the following content as part of their active Red Hat Satellite Proxy subscription:
Previously released bug fixes, security updates, and product enhancements.
Red Hat Knowledge Base and other content (whitepapers, reference architectures, etc.) found in the Red Hat Customer Portal.
All Red Hat Satellite Proxy documentation.
Customers are strongly encouraged to take advantage of the upgrade benefits of their active Red Hat Satellite Proxy subscription and migrate to an active version of Red Hat Satellite Proxy such as version 5.6 or 5.7.
Details of the Red Hat Satellite Proxy life cycle can be found at: https://access.redhat.com/support/policy/updates/satellite/