Co-authored by Sabeen Malik and Laura Ellis
In the evolving world of artificial intelligence (AI), keeping our customers secure and maintaining their trust is our top priority. As AI technologies integrate more deeply into our daily operations and services, they bring a set of unique challenges that demand a robust management strategy:
Our TRiSM (Trust, Risk, and Security Management) framework isn’t merely a component of our operations—it’s a foundational strategy that guides us in navigating the intricate landscape of AI with confidence and security.
Rapid7 leverages the best available technology to protect our customers’ attack surfaces. Our mission drives us to keep abreast of the latest AI advancements to deliver optimal value to customers while effectively managing the inherent risks of the technology.
Innovation and scientific excellence are key aspects of our AI strategy. We strive for continuous improvement, leveraging the latest technological innovations and scientific research. By engaging with thought leaders and adopting best practices, we aim to stay at the forefront of AI technology, ensuring our solutions are not only effective but also pioneering and thoughtful.
Our AI principles center on transparency, fairness, safety, security, privacy, and accountability. These principles are not just guidelines; they are integral to how we build, deploy, and manage our AI systems. Accountability is a cornerstone of our strategy, and we hold ourselves responsible for the proper functioning of our AI systems so we can ensure they respect and embody our principles throughout their lifecycle. This includes ongoing oversight, regular audits, and adjustments as needed based on feedback and evolving standards.
We have leveraged a number of AI risk management frameworks to inform our approach. Most notably, we have adopted the NIST AI Risk Management Framework and the Open Standard for Responsible AI. These frameworks help us comprehensively assess and manage AI risks, from the early stages of development through deployment and ongoing use. The NIST framework provides a thorough methodology for lifecycle risk management, while the Open Standard offers practical tools for evaluation and ensures that our AI systems are user-centric and responsible.
We are committed to ensuring that our AI deployments are not only technologically advanced but also adhere to the highest standards of security and ethical responsibility.
We take a practical approach to adhere to our AI TRiSM framework by integrating it into the daily operations of our existing technologies and processes, ensuring that AI enhances rather than complicates our security posture:
Integrating AI into our core processes enhances our operational security and underscores our commitment to ethical innovation. At Rapid7, we are dedicated to leading responsibly in the AI space, ensuring that our technological advancements positively contribute to our customers, company, and society.
Our AI TRiSM framework is not merely a set of policies—it’s a proactive, strategic approach to securely and ethically harnessing new technologies. As we continue to innovate and push the boundaries of what’s possible with AI, we stay focused on setting a high bar for standards of responsible and secure AI usage, ensuring that our customers always receive the best technology solutions. Learn more here.
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