6.8 Medium
AI Score
Confidence
Low
0.002 Low
EPSS
Percentile
59.4%
The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors.
bugs.otrs.org/show_bug.cgi?id=3103
source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807