Verint Impact 360 15.1 Script Insertion / HTML Injection

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# Exploit Title: Verint Impact 360 Open iFrame  
# Date: 7-13-2020  
# Exploit Author: Ryan Delaney  
# Author Contact: [email protected]  
# Author LinkedIn: https://www.linkedin.com/in/infosecrd/  
# Vendor Homepage: https://www.verint.com/  
# Software Link:  
https://www.verint.com/engagement/our-offerings/solutions/workforce-optimization/  
# Version: Impact 360 v15.1  
# Tested on: Impact 360 v15.1  
# CVE: CVE-2019-12773  
  
1. Description  
  
An issue was discovered in Verint Impact 360 15.1. At  
wfo/help/help_popup.jsp, the helpURL parameter can be changed to embed  
arbitrary content inside of an iFrame. Attackers may use this in  
conjunction with social engineering to embed malicious scripts or phishing  
pages on a site where this product is installed, given the attacker can  
convince a victim to visit a crafted link.  
  
2. Mitigation  
  
Restrict Impact 360 accessibility to internal network only. Verint has not  
patched this vulnerability to my knowledge, despite having been made aware  
of it over a year ago.  
  
3. PoC  
  
Withheld due to possible legal threat.  
  
4. Timeline  
  
Discovered: 6-7-2019  
CVE assigned: 6-10-2019  
First contact: 6-14-2019 (no response)  
Follow-up 1: 6-25-2019  
Reply received: 7-9-2019 (stating that the responsible disclosure line  
was for the community edition and report would be forwarded to enterprise)  
Follow-up 2: 7-16-2019  
Reply received: 7-19-2019 (cc'ing another individual and asking them to  
follow up with me)  
Follow-up 3: 8-30-2019 (no response)  
Follow-up 4: 9-4-2019 (no response)  
Follow-up 5: 9-11-2019 (no response)  
Follow-up 6: 1-6-2020 (notification of intent to disclose in 90 days, no  
response)  
Follow-up 7: 3-5-2020 (notification of intent to disclose in 30 days)  
Reply received: 3-6-2020 (requesting addition delay for disclosure)  
Follow-up 8: 3-27-2020 (no response)  
Follow-up 9: 5-18-2020 (no response)  
Follow-up 10: 6-25-2020 (notification of intent to disclose, requesting  
confirmation that legal action will not be pursued, no response)  
Published: 7-13-2020 (260 business days after initial report)  
  
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