6 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
MEDIUM
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
AV:N/AC:M/Au:S/C:P/I:P/A:P
Thorsten Eckel of Znuny GMBH and Remo Staeuble of InfoGuard discovered
a privilege escalation vulnerability in otrs2, the Open Ticket Request
System. An attacker with valid OTRS credentials could access and
manipulate ticket data of other users via the GenericInterface, if a
ticket webservice is configured and not additionally secured.
For the stable distribution (wheezy), this problem has been fixed in
version 3.1.7+dfsg1-8+deb7u5.
For the upcoming stable distribution (jessie), this problem has been
fixed in version 3.3.9-3.
For the unstable distribution (sid), this problem has been fixed in
version 3.3.9-3.
We recommend that you upgrade your otrs2 packages.
CPE | Name | Operator | Version |
---|---|---|---|
otrs2 | eq | 3.1.7+dfsg1-8+deb7u4 | |
otrs2 | eq | 3.1.7+dfsg1-8+deb7u3 | |
otrs2 | eq | 3.1.7+dfsg1-8+deb7u1 | |
otrs2 | eq | 3.1.7+dfsg1-8 | |
otrs2 | eq | 3.1.7+dfsg1-8+deb7u2 |