6.5 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
6.4 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
LOW
Authentication
NONE
Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:L/Au:N/C:P/I:P/A:N
0.01 Low
EPSS
Percentile
81.9%
It was discovered that otrs2, the Open Ticket Request System, does not
properly sanitise user-supplied data that is used on SQL queries. An
attacker with a valid agent login could exploit this issue to craft SQL
queries by injecting arbitrary SQL code through manipulated URLs.
For the oldstable distribution (squeeze), this problem has been fixed in
version 2.4.9+dfsg1-3+squeeze4. This update also provides fixes for
CVE-2012-4751, CVE-2013-2625 and CVE-2013-4088, which were all fixed for
stable already.
For the stable distribution (wheezy), this problem has been fixed in
version 3.1.7+dfsg1-8+deb7u3.
For the testing distribution (jessie), this problem has been fixed in
version 3.2.9-1.
For the unstable distribution (sid), this problem has been fixed in
version 3.2.9-1.
We recommend that you upgrade your otrs2 packages.
CPE | Name | Operator | Version |
---|---|---|---|
otrs2 | eq | 3.1.7+dfsg1-8 | |
otrs2 | eq | 3.1.7+dfsg1-8+deb7u1 | |
otrs2 | eq | 3.1.7+dfsg1-8+deb7u2 |
6.5 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
6.4 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
LOW
Authentication
NONE
Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:L/Au:N/C:P/I:P/A:N
0.01 Low
EPSS
Percentile
81.9%