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osvGoogleOSV:DSA-2670-1
HistoryMay 22, 2013 - 12:00 a.m.

request-tracker3.8 - several

2013-05-2200:00:00
Google
osv.dev
7

6.8 Medium

CVSS2

Access Vector

NETWORK

Access Complexity

MEDIUM

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

PARTIAL

Availability Impact

PARTIAL

AV:N/AC:M/Au:N/C:P/I:P/A:P

0.013 Low

EPSS

Percentile

84.2%

Multiple vulnerabilities have been discovered in Request Tracker, an
extensible trouble-ticket tracking system. The Common Vulnerabilities
and Exposures project identifies the following problems:

  • CVE-2013-3368
    The rt command line tool uses semi-predictable temporary files. A
    malicious user can use this flaw to overwrite files with permissions
    of the user running the rt command line tool.
  • CVE-2013-3369
    A malicious user who is allowed to see administration pages can run
    arbitrary Mason components (without control of arguments), which may
    have negative side-effects.
  • CVE-2013-3370
    Request Tracker allows direct requests to private callback
    components, which could be used to exploit a Request Tracker
    extension or a local callback which uses the arguments passed to it
    insecurely.
  • CVE-2013-3371
    Request Tracker is vulnerable to cross-site scripting attacks via
    attachment filenames.
  • CVE-2013-3372
    Dominic Hargreaves discovered that Request Tracker is vulnerable to
    an HTTP header injection limited to the value of the
    Content-Disposition header.
  • CVE-2013-3373
    Request Tracker is vulnerable to a MIME header injection in outgoing
    email generated by Request Tracker.

Request Tracker stock templates are resolved by this update. But any
custom email templates should be updated to ensure that values
interpolated into mail headers do not contain newlines.

  • CVE-2013-3374
    Request Tracker is vulnerable to limited session re-use when using
    the file-based session store, Apache::Session::File. However Request
    Tracker’s default session configuration only uses
    Apache::Session::File when configured for Oracle databases.

This version of Request Tracker includes a database content upgrade. If
you are using a dbconfig-managed database, you will be offered the
choice of applying this automatically. Otherwise see the explanation in
/usr/share/doc/request-tracker3.8/NEWS.Debian.gz for the manual steps to
perform.

Please note that if you run request-tracker3.8 under the Apache web
server, you must stop and start Apache manually. The restart mechanism
is not recommended, especially when using mod_perl or any form of
persistent Perl process such as FastCGI or SpeedyCGI.

For the oldstable distribution (squeeze), these problems have been fixed in
version 3.8.8-7+squeeze7.

The stable, testing and unstable distributions do not contain anymore
request-tracker3.8, which is replaced by request-tracker4.

We recommend that you upgrade your request-tracker3.8 packages.

6.8 Medium

CVSS2

Access Vector

NETWORK

Access Complexity

MEDIUM

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

PARTIAL

Availability Impact

PARTIAL

AV:N/AC:M/Au:N/C:P/I:P/A:P

0.013 Low

EPSS

Percentile

84.2%