CVSS2
Attack Vector
NETWORK
Attack Complexity
HIGH
Authentication
NONE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:H/Au:N/C:N/I:P/A:N
AI Score
Confidence
High
EPSS
Percentile
65.9%
Open Ticket Request System (OTRS) is prone to a cross-site
scripting (XSS) vulnerability.
# SPDX-FileCopyrightText: 2011 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-or-later
CPE = "cpe:/a:otrs:otrs";
if(description)
{
script_oid("1.3.6.1.4.1.25623.1.0.902352");
script_version("2023-05-05T09:09:19+0000");
script_cve_id("CVE-2010-4071");
script_tag(name:"cvss_base", value:"2.6");
script_tag(name:"cvss_base_vector", value:"AV:N/AC:H/Au:N/C:N/I:P/A:N");
script_tag(name:"last_modification", value:"2023-05-05 09:09:19 +0000 (Fri, 05 May 2023)");
script_tag(name:"creation_date", value:"2011-03-22 08:43:18 +0100 (Tue, 22 Mar 2011)");
script_name("OTRS 'AgentTicketZoom' XSS Vulnerability (OSA-2010-03)");
script_tag(name:"impact", value:"Successful exploitation will allow attackers to insert arbitrary
HTML and script code, which will be executed in a user's browser session in the context of an
affected site when malicious data is being viewed.");
script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");
script_tag(name:"insight", value:"The flaw is due to input passed via HTML e-mails is not properly
sanitised in AgentTicketZoom before being displayed to the user.");
script_tag(name:"solution", value:"Update to version 2.4.9 or later.");
script_tag(name:"summary", value:"Open Ticket Request System (OTRS) is prone to a cross-site
scripting (XSS) vulnerability.");
script_tag(name:"affected", value:"OTRS versions 2.4.x prior to 2.4.9.");
script_tag(name:"qod_type", value:"remote_banner_unreliable");
script_tag(name:"solution_type", value:"VendorFix");
script_xref(name:"URL", value:"http://secunia.com/advisories/41978");
script_xref(name:"URL", value:"http://otrs.org/advisory/OSA-2010-03-en/");
script_category(ACT_GATHER_INFO);
script_copyright("Copyright (C) 2011 Greenbone AG");
script_family("Web application abuses");
script_dependencies("secpod_otrs_detect.nasl");
script_mandatory_keys("OTRS/installed");
exit(0);
}
include("version_func.inc");
include("host_details.inc");
if(!port = get_app_port(cpe:CPE))
exit(0);
if(!vers = get_app_version(cpe:CPE, port:port))
exit(0);
if(version_in_range(version:vers, test_version:"2.4.0", test_version2:"2.4.8")) {
report = report_fixed_ver(installed_version:vers, fixed_version:"2.4.9");
security_message(port:port, data:report);
exit(0);
}
exit(99);