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openvasCopyright (C) 2011 Greenbone AGOPENVAS:1361412562310902352
HistoryMar 22, 2011 - 12:00 a.m.

OTRS 'AgentTicketZoom' XSS Vulnerability (OSA-2010-03)

2011-03-2200:00:00
Copyright (C) 2011 Greenbone AG
plugins.openvas.org
7

CVSS2

2.6

Attack Vector

NETWORK

Attack Complexity

HIGH

Authentication

NONE

Confidentiality Impact

NONE

Integrity Impact

PARTIAL

Availability Impact

NONE

AV:N/AC:H/Au:N/C:N/I:P/A:N

AI Score

5.8

Confidence

High

EPSS

0.003

Percentile

65.9%

Open Ticket Request System (OTRS) is prone to a cross-site
scripting (XSS) vulnerability.

# SPDX-FileCopyrightText: 2011 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-or-later

CPE = "cpe:/a:otrs:otrs";

if(description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.902352");
  script_version("2023-05-05T09:09:19+0000");
  script_cve_id("CVE-2010-4071");
  script_tag(name:"cvss_base", value:"2.6");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:H/Au:N/C:N/I:P/A:N");
  script_tag(name:"last_modification", value:"2023-05-05 09:09:19 +0000 (Fri, 05 May 2023)");
  script_tag(name:"creation_date", value:"2011-03-22 08:43:18 +0100 (Tue, 22 Mar 2011)");

  script_name("OTRS 'AgentTicketZoom' XSS Vulnerability (OSA-2010-03)");

  script_tag(name:"impact", value:"Successful exploitation will allow attackers to insert arbitrary
  HTML and script code, which will be executed in a user's browser session in the context of an
  affected site when malicious data is being viewed.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"insight", value:"The flaw is due to input passed via HTML e-mails is not properly
  sanitised in AgentTicketZoom before being displayed to the user.");

  script_tag(name:"solution", value:"Update to version 2.4.9 or later.");

  script_tag(name:"summary", value:"Open Ticket Request System (OTRS) is prone to a cross-site
  scripting (XSS) vulnerability.");

  script_tag(name:"affected", value:"OTRS versions 2.4.x prior to 2.4.9.");

  script_tag(name:"qod_type", value:"remote_banner_unreliable");
  script_tag(name:"solution_type", value:"VendorFix");

  script_xref(name:"URL", value:"http://secunia.com/advisories/41978");
  script_xref(name:"URL", value:"http://otrs.org/advisory/OSA-2010-03-en/");

  script_category(ACT_GATHER_INFO);
  script_copyright("Copyright (C) 2011 Greenbone AG");
  script_family("Web application abuses");
  script_dependencies("secpod_otrs_detect.nasl");
  script_mandatory_keys("OTRS/installed");

  exit(0);
}

include("version_func.inc");
include("host_details.inc");

if(!port = get_app_port(cpe:CPE))
  exit(0);

if(!vers = get_app_version(cpe:CPE, port:port))
  exit(0);

if(version_in_range(version:vers, test_version:"2.4.0", test_version2:"2.4.8")) {
  report = report_fixed_ver(installed_version:vers, fixed_version:"2.4.9");
  security_message(port:port, data:report);
  exit(0);
}

exit(99);

CVSS2

2.6

Attack Vector

NETWORK

Attack Complexity

HIGH

Authentication

NONE

Confidentiality Impact

NONE

Integrity Impact

PARTIAL

Availability Impact

NONE

AV:N/AC:H/Au:N/C:N/I:P/A:N

AI Score

5.8

Confidence

High

EPSS

0.003

Percentile

65.9%