ManageEngine ServiceDesk Plus Multiple Vulnerabilities (Oct 2015)

# SPDX-FileCopyrightText: 2015 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only

CPE = "cpe:/a:zohocorp:manageengine_servicedesk_plus";

if(description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.806509");
  script_version("2026-04-22T06:16:44+0000");
  script_tag(name:"cvss_base", value:"9.0");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:N/C:P/I:C/A:P");
  script_tag(name:"last_modification", value:"2026-04-22 06:16:44 +0000 (Wed, 22 Apr 2026)");
  script_tag(name:"creation_date", value:"2015-10-21 12:04:52 +0530 (Wed, 21 Oct 2015)");
  script_tag(name:"qod_type", value:"exploit");
  script_name("ManageEngine ServiceDesk Plus Multiple Vulnerabilities (Oct 2015)");

  script_tag(name:"summary", value:"ManageEngine ServiceDesk is prone to multiple vulnerabilities.");

  script_tag(name:"vuldetect", value:"Send a crafted data via HTTP GET request
  and check whether it is able to enumerate user and domain or not.");

  script_tag(name:"insight", value:"Multiple flaws are due to:

  - Insufficient validation of some requests to url.

  - Improper access control to do certain functionality like viewing the
  subjects of the tickets, stats and other information related to tickets.

  - Insufficient sanitization of user supplied input via 'site' variable in
  'CreateReportTable.jsp' page.");

  script_tag(name:"impact", value:"Successful exploitation will allow remote
  attackers to enumerate users and get some sensitive information, to gain
  complete access to database/system.");

  script_tag(name:"affected", value:"ManageEngine ServiceDesk Plus version 9.0
  before 9.0 Build 9031(Other versions could also be affected).");

  script_tag(name:"solution", value:"Upgrade to ManageEngine ServiceDesk Plus
  version 9.0 Build 9031 or later.");

  script_tag(name:"solution_type", value:"VendorFix");
  script_xref(name:"URL", value:"https://www.exploit-db.com/exploits/35891");
  script_xref(name:"URL", value:"https://www.exploit-db.com/exploits/35904");
  script_xref(name:"URL", value:"https://www.exploit-db.com/exploits/35890");

  script_category(ACT_ATTACK);
  script_copyright("Copyright (C) 2015 Greenbone AG");
  script_family("Web application abuses");
  script_dependencies("gb_manageengine_servicedesk_plus_consolidation.nasl");
  script_require_ports("Services/www", 8080);
  script_mandatory_keys("manageengine/servicedesk_plus/detected");

  exit(0);
}

include("http_func.inc");
include("host_details.inc");
include("http_keepalive.inc");

if(!port = get_app_port(cpe:CPE, service:"www"))
  exit(0);

if(!dir = get_app_location(cpe:CPE, port:port))
  exit(0);

if(dir == "/")
  dir = "";

url = dir + '/domainServlet/AJaxDomainServlet?action=searchLocalAuthDomain&search=guest';

if(http_vuln_check(port:port, url:url, check_header:TRUE, pattern:"USER_PRESENT",
   extra_check:make_list("IN_SITE", "ADD_REQUESTER"))) {
  report = http_report_vuln_url(port:port, url:url);
  security_message(port:port, data:report);
  exit(0);
}

exit(99);