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OTRS Email HTML Injection Vulnerability (OSA-2014-03)

🗓️ 04 Mar 2014 00:00:00Reported by Copyright (C) 2014 Greenbone AGType 
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OTRS Email HTML Injection Vulnerability (OSA-2014-03) with CVE-2014-1695 impacts versions 3.1.x to 3.3.

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Code
# SPDX-FileCopyrightText: 2014 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only

CPE = "cpe:/a:otrs:otrs";

if (description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.804243");
  script_version("2025-07-17T05:43:33+0000");
  script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
  script_tag(name:"creation_date", value:"2014-03-04 17:31:09 +0530 (Tue, 04 Mar 2014)");
  script_tag(name:"cvss_base", value:"4.3");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:M/Au:N/C:N/I:P/A:N");

  script_cve_id("CVE-2014-1695");

  script_tag(name:"qod_type", value:"remote_banner_unreliable");

  script_tag(name:"solution_type", value:"VendorFix");

  script_name("OTRS Email HTML Injection Vulnerability (OSA-2014-03)");

  script_category(ACT_GATHER_INFO);

  script_copyright("Copyright (C) 2014 Greenbone AG");
  script_family("Web application abuses");
  script_dependencies("gb_otrs_http_detect.nasl");
  script_mandatory_keys("otrs/detected");

  script_tag(name:"summary", value:"Open Ticket Request System (OTRS) is prone to a HTML injection
  vulnerability.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"insight", value:"An error exists in OTRS core system which fails to properly
  sanitize user-supplied input before using it in dynamically generated content.");

  script_tag(name:"impact", value:"Successful exploitation will allow attackers to steal the
  victim's cookie-based authentication credentials.");

  script_tag(name:"affected", value:"OTRS versions 3.1.x prior to 3.1.20, 3.2.x prior to 3.2.15
  and 3.3.x prior to 3.3.5.");

  script_tag(name:"solution", value:"Update to version 3.1.20, 3.2.15, 3.3.5 or later.");

  script_xref(name:"URL", value:"http://secunia.com/advisories/57018");
  script_xref(name:"URL", value:"http://www.securityfocus.com/bid/65844");
  script_xref(name:"URL", value:"https://www.otrs.com/security-advisory-2014-03-xss-issue");

  exit(0);
}

include("host_details.inc");
include("version_func.inc");

if (!port = get_app_port(cpe: CPE))
  exit(0);

if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
  exit(0);

version = infos["version"];
location = infos["location"];

if (version_in_range(version: version, test_version: "3.1.0", test_version2: "3.1.19")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "3.1.20", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "3.2.0", test_version2: "3.2.14")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "3.2.15", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "3.3.0", test_version2: "3.3.4")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "3.3.5", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

exit(99);

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17 Jul 2025 00:00Current
7.2High risk
Vulners AI Score7.2
CVSS 24.3
EPSS0.04913
66