OTRS 5.0.x < 6.0.28, 7.0.x < 7.0.17 Information Disclosure Vulnerability (OSA-2020-11)
🗓️ 30 Apr 2020 00:00:00Reported by Copyright (C) 2020 Greenbone AGType
openvas🔗 plugins.openvas.org👁 63 Views
| Reporter | Title | Published | Views | Family All 48 |
|---|---|---|---|---|
| Open Ticket Request System Information Disclosure Vulnerability (CNVD-2020-32426) | 29 Apr 202000:00 | – | cnvd | |
| CVE-2020-1774 | 28 Apr 202013:54 | – | cve | |
| CVE-2020-1774 Information disclosure | 28 Apr 202013:54 | – | cvelist | |
| [SECURITY] [DLA 2198-1] otrs2 security update | 1 May 202005:45 | – | debian | |
| [SECURITY] [DLA 3551-1] otrs2 security update | 31 Aug 202300:20 | – | debian | |
| CVE-2020-1774 | 28 Apr 202013:54 | – | debiancve | |
| Debian DLA-2198-1 : otrs2 security update | 4 May 202000:00 | – | nessus | |
| Debian dla-3551 : otrs - security update | 6 Sep 202300:00 | – | nessus | |
| Linux Distros Unpatched Vulnerability : CVE-2020-1774 | 30 Aug 202500:00 | – | nessus | |
| EUVD-2020-12600 | 7 Oct 202500:30 | – | euvd |
10
# SPDX-FileCopyrightText: 2020 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only
CPE = "cpe:/a:otrs:otrs";
if (description)
{
script_oid("1.3.6.1.4.1.25623.1.0.143788");
script_version("2025-07-17T05:43:33+0000");
script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
script_tag(name:"creation_date", value:"2020-04-30 05:22:32 +0000 (Thu, 30 Apr 2020)");
script_tag(name:"cvss_base", value:"4.0");
script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:P/I:N/A:N");
script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N");
script_tag(name:"severity_origin", value:"NVD");
script_tag(name:"severity_date", value:"2020-05-05 19:58:00 +0000 (Tue, 05 May 2020)");
script_cve_id("CVE-2020-1774");
script_tag(name:"qod_type", value:"remote_banner_unreliable");
script_tag(name:"solution_type", value:"VendorFix");
script_name("OTRS 5.0.x < 6.0.28, 7.0.x < 7.0.17 Information Disclosure Vulnerability (OSA-2020-11)");
script_category(ACT_GATHER_INFO);
script_copyright("Copyright (C) 2020 Greenbone AG");
script_family("Web application abuses");
script_dependencies("gb_otrs_http_detect.nasl");
script_mandatory_keys("otrs/detected");
script_tag(name:"summary", value:"OTRS is prone to an information disclosure vulnerability.");
script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");
script_tag(name:"insight", value:"When user downloads PGP or S/MIME keys/certificates, the
exported file has the same name for private and public keys. Therefore it's possible to mix them
and to send the private key to the third-party instead of the public key.");
script_tag(name:"affected", value:"OTRS versions 5.0.x through 5.0.42, 6.0.x through 6.0.27 and
7.0.x through 7.0.16.");
script_tag(name:"solution", value:"Update to version 6.0.28, 7.0.17 or later.");
script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2020-11/");
exit(0);
}
include("host_details.inc");
include("version_func.inc");
if (!port = get_app_port(cpe: CPE))
exit(0);
if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
exit(0);
version = infos["version"];
location = infos["location"];
if (version_in_range(version: version, test_version: "5.0.0", test_version2: "5.0.42") ||
version_in_range(version: version, test_version: "6.0.0", test_version2: "6.0.27")) {
report = report_fixed_ver(installed_version: version, fixed_version: "6.0.28", install_path: location);
security_message(port: port, data: report);
exit(0);
}
if (version_in_range(version: version, test_version: "7.0.0", test_version2: "7.0.16")) {
report = report_fixed_ver(installed_version: version, fixed_version: "7.0.17", install_path: location);
security_message(port: port, data: report);
exit(0);
}
exit(99);
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17 Jul 2025 00:00Current
3.8Low risk
Vulners AI Score3.8
CVSS 24
CVSS 3.14.5 - 4.9
EPSS0.00912