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OTRS 5.x < 5.0.35, 6.x < 6.0.18, 7.x < 7.0.7 Multiple Vulnerabilities

🗓️ 29 May 2019 00:00:00Reported by Copyright (C) 2019 Greenbone AGType 
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OTRS 5.0.x < 5.0.35, 6.0.x < 6.0.18, 7.0.x < 7.0.7 Multiple Vulnerabilitie

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# SPDX-FileCopyrightText: 2019 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only

CPE = "cpe:/a:otrs:otrs";

if (description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.142468");
  script_version("2025-07-17T05:43:33+0000");
  script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
  script_tag(name:"creation_date", value:"2019-05-29 05:00:56 +0000 (Wed, 29 May 2019)");
  script_tag(name:"cvss_base", value:"4.0");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:P/I:N/A:N");
  script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N");
  script_tag(name:"severity_origin", value:"NVD");
  script_tag(name:"severity_date", value:"2023-01-20 16:12:00 +0000 (Fri, 20 Jan 2023)");

  script_cve_id("CVE-2019-10067", "CVE-2019-9892");

  script_tag(name:"qod_type", value:"remote_banner_unreliable");

  script_tag(name:"solution_type", value:"VendorFix");

  script_name("OTRS 5.x < 5.0.35, 6.x < 6.0.18, 7.x < 7.0.7 Multiple Vulnerabilities");

  script_category(ACT_GATHER_INFO);

  script_copyright("Copyright (C) 2019 Greenbone AG");
  script_family("Web application abuses");
  script_dependencies("gb_otrs_http_detect.nasl");
  script_mandatory_keys("otrs/detected");

  script_tag(name:"summary", value:"OTRS is prone to multiple vulnerabilities.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"insight", value:"The following flaws exist:

  - CVE-2019-9892: An attacker who is logged into OTRS as an agent user with appropriate permissions
  may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary
  files on the OTRS filesystem.

  - CVE-2019-10067: An attacker who is logged into OTRS as an agent user with appropriate
  permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.");

  script_tag(name:"affected", value:"OTRS versions 5.x prior to 5.0.35, 6.x prior to 6.0.18 and
  7.x prior to 7.0.7.");

  script_tag(name:"solution", value:"Update to version 5.0.35, 6.0.18, 7.0.7 or later.");

  script_xref(name:"URL", value:"https://community.otrs.com/security-advisory-2019-05-security-update-for-otrs-framework/");
  script_xref(name:"URL", value:"https://community.otrs.com/security-advisory-2019-04-security-update-for-otrs-framework/");

  exit(0);
}

include("host_details.inc");
include("version_func.inc");

if (!port = get_app_port(cpe: CPE))
  exit(0);

if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
  exit(0);

version = infos["version"];
location = infos["location"];

if (version_in_range(version: version, test_version: "5.0.0", test_version2: "5.0.34")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "5.0.35", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "6.0.0", test_version2: "6.0.17")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "6.0.18", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "7.0.0", test_version2: "7.0.6")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "7.0.7", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

exit(99);

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17 Jul 2025 00:00Current
4.9Medium risk
Vulners AI Score4.9
CVSS 24
CVSS 3.16.5
EPSS0.01155
130