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OTRS Improper Input Validation Vulnerability (OSA-2022-15)

🗓️ 20 Dec 2022 00:00:00Reported by Copyright (C) 2022 Greenbone AGType 
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OTRS Improper Input Validation Vulnerability (OSA-2022-15) The OTRS software is prone to an improper input validation vulnerability, allowing SQL injection via TicketSearch webservice. Affected versions include OTRS 6.0.x before 7.0.40 Patch 1 and 8.0.x before 8.0.28 Patch 1. The solution is to update to version 7.0.40 Patch 1, 8.0.28 Patch 1 or later

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Refs
Code
ReporterTitlePublishedViews
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cnnvd
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OTRS SQL注入漏洞
19 Dec 202200:00
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19 Dec 202208:09
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CVE-2022-4427 SQL Injection via OTRS Search API
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6 Sep 202300:00
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5 Mar 202500:00
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Rows per page
# SPDX-FileCopyrightText: 2022 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only

CPE = "cpe:/a:otrs:otrs";

if (description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.126262");
  script_version("2025-07-17T05:43:33+0000");
  script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
  script_tag(name:"creation_date", value:"2022-12-20 10:46:57 +0000 (Tue, 20 Dec 2022)");
  script_tag(name:"cvss_base", value:"10.0");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:N/C:C/I:C/A:C");
  script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H");
  script_tag(name:"severity_origin", value:"NVD");
  script_tag(name:"severity_date", value:"2022-12-28 19:27:00 +0000 (Wed, 28 Dec 2022)");

  script_cve_id("CVE-2022-4427");

  script_tag(name:"qod_type", value:"remote_banner_unreliable"); # nb: "Patch 1" not detected

  script_tag(name:"solution_type", value:"VendorFix");

  script_name("OTRS Improper Input Validation Vulnerability (OSA-2022-15)");

  script_category(ACT_GATHER_INFO);

  script_copyright("Copyright (C) 2022 Greenbone AG");
  script_family("Web application abuses");
  script_dependencies("gb_otrs_http_detect.nasl");
  script_mandatory_keys("otrs/detected");

  script_tag(name:"summary", value:"OTRS is prone to an improper input validation
  vulnerability.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"insight", value:"Improper input validation vulnerability allows SQL injection
  via TicketSearch webservice.");

  script_tag(name:"affected", value:"OTRS version 6.0.x prior to 7.0.40 Patch 1 and 8.0.x prior to
  8.0.28 Patch 1.");

  script_tag(name:"solution", value:"Update to version 7.0.40 Patch 1, 8.0.28 Patch 1 or later.");

  script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2022-15/");

  exit(0);
}

include("host_details.inc");
include("version_func.inc");

if (!port = get_app_port(cpe: CPE))
  exit(0);

if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
  exit(0);

version = infos["version"];
location = infos["location"];

if (version_in_range(version: version, test_version: "6.0", test_version2: "7.0.40")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "7.0.40 Patch 1", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "8.0", test_version2: "8.0.28")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "8.0.28 Patch 1", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

exit(99);

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17 Jul 2025 00:00Current
4.2Medium risk
Vulners AI Score4.2
CVSS 3.16.5 - 9.8
EPSS0.00715
SSVC
18