OTRS 6.0.x <= 7.0.24, 8.0.x <= 8.0.11 ReDoS Vulnerability
🗓️ 06 Apr 2021 00:00:00Reported by Copyright (C) 2021 Greenbone AGType
openvas🔗 plugins.openvas.org👁 18 Views
| Reporter | Title | Published | Views | Family All 55 |
|---|---|---|---|---|
| Security Bulletin: IBM Engineering Workflow Management (EWM) vulnerability CVE-2021-21252 | 27 Mar 202317:17 | – | ibm | |
| CVE-2021-21252 | 13 Jan 202119:15 | – | attackerkb | |
| jQuery Resource Management Error Vulnerability | 13 Jan 202100:00 | – | cnnvd | |
| CVE-2021-21252 | 13 Jan 202100:00 | – | cve | |
| CVE-2021-21252 Regular expression denial of service in jquery-validation | 13 Jan 202100:00 | – | cvelist | |
| [SECURITY] [DLA 3551-1] otrs2 security update | 31 Aug 202300:20 | – | debian | |
| CVE-2021-21252 | 13 Jan 202100:00 | – | debiancve | |
| Debian dla-3551 : otrs - security update | 6 Sep 202300:00 | – | nessus | |
| Linux Distros Unpatched Vulnerability : CVE-2021-21252 | 4 Mar 202500:00 | – | nessus | |
| EUVD-2021-0508 | 7 Oct 202500:30 | – | euvd |
10
# SPDX-FileCopyrightText: 2021 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only
CPE = "cpe:/a:otrs:otrs";
if (description)
{
script_oid("1.3.6.1.4.1.25623.1.0.117284");
script_version("2025-07-17T05:43:33+0000");
script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
script_tag(name:"creation_date", value:"2021-04-06 09:23:37 +0000 (Tue, 06 Apr 2021)");
script_tag(name:"cvss_base", value:"5.0");
script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:N/C:N/I:N/A:P");
script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H");
script_tag(name:"severity_origin", value:"NVD");
script_tag(name:"severity_date", value:"2021-02-19 18:16:00 +0000 (Fri, 19 Feb 2021)");
script_cve_id("CVE-2021-21252");
script_tag(name:"qod_type", value:"remote_banner_unreliable");
script_tag(name:"solution_type", value:"VendorFix");
script_name("OTRS 6.0.x <= 7.0.24, 8.0.x <= 8.0.11 ReDoS Vulnerability");
script_category(ACT_GATHER_INFO);
script_copyright("Copyright (C) 2021 Greenbone AG");
script_family("Denial of Service");
script_dependencies("gb_otrs_http_detect.nasl");
script_mandatory_keys("otrs/detected");
script_tag(name:"summary", value:"OTRS is prone to a regular expression denial of service
(ReDoS) vulnerability.");
script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");
script_tag(name:"insight", value:"Third-party library jquery-validate is vulnerable to a ReDoS
via the url method.");
script_tag(name:"affected", value:"OTRS 6.0.x through 7.0.24 and 8.0.x through 8.0.11.");
script_tag(name:"solution", value:"Update to version 7.0.25, 8.0.12 or later.");
script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2021-06/");
exit(0);
}
include("host_details.inc");
include("version_func.inc");
if (!port = get_app_port(cpe: CPE))
exit(0);
if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
exit(0);
version = infos["version"];
location = infos["location"];
if (version_in_range(version: version, test_version: "6.0.0", test_version2: "7.0.24")) {
report = report_fixed_ver(installed_version: version, fixed_version: "7.0.25", install_path: location);
security_message(port: port, data: report);
exit(0);
}
if (version_in_range(version: version, test_version: "8.0.0", test_version2: "8.0.11")) {
report = report_fixed_ver(installed_version: version, fixed_version: "8.0.12", install_path: location);
security_message(port: port, data: report);
exit(0);
}
exit(99);
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17 Jul 2025 00:00Current
4.9Medium risk
Vulners AI Score4.9
CVSS 25
CVSS 3.15.3 - 7.5
EPSS0.03437