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OTRS End of Life (EOL) Detection - Windows

🗓️ 16 Oct 2017 00:00:00Reported by Copyright (C) 2017 Greenbone AGType 
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OTRS EOL Detection for Windows. OTRS version on remote host has reached EOL and is vulnerable to security risks

Refs
Code
# SPDX-FileCopyrightText: 2017 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only

CPE = "cpe:/a:otrs:otrs";

if(description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.113035");
  script_version("2025-07-17T05:43:33+0000");
  script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
  script_tag(name:"creation_date", value:"2017-10-16 15:04:05 +0200 (Mon, 16 Oct 2017)");
  script_tag(name:"cvss_base", value:"10.0");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:N/C:C/I:C/A:C");

  script_tag(name:"qod_type", value:"remote_banner");

  script_tag(name:"solution_type", value:"VendorFix");

  script_name("OTRS End of Life (EOL) Detection - Windows");

  script_category(ACT_GATHER_INFO);

  script_copyright("Copyright (C) 2017 Greenbone AG");
  script_family("Web application abuses");
  script_dependencies("gb_otrs_http_detect.nasl", "os_detection.nasl");
  script_mandatory_keys("otrs/detected", "Host/runs_windows");

  script_tag(name:"summary", value:"The OTRS version on the remote host has reached the end of life
  (EOL) and should not be used anymore.");

  script_tag(name:"vuldetect", value:"Checks if an EOL version is present on the target host.");

  script_tag(name:"impact", value:"An EOL version of OTRS is not receiving any security updates from
  the vendor. Unfixed security vulnerabilities might be leveraged by an attacker to compromise the
  security of this host.");

  script_tag(name:"solution", value:"Update OTRS on the remote host to a still supported
  version.");

  script_xref(name:"URL", value:"https://en.wikipedia.org/wiki/OTRS");

  exit(0);
}

include("date_func.inc");
include("eol_product.inc");
include("eol_shared.inc");
include("list_array_func.inc");
include("host_details.inc");

if( ! port = get_app_port( cpe: CPE ) )
  exit( 0 );

if( ! infos = get_app_version_and_location( cpe: CPE, port: port, exit_no_version: TRUE ) )
  exit( 0 );

version  = infos["version"];
location = infos["location"];

if( ret = product_reached_eol( cpe: CPE, version: version ) ) {
  report = eol_build_message( name: "OTRS",
                              cpe: CPE,
                              version: version,
                              location: location,
                              eol_version: ret["eol_version"],
                              eol_date: ret["eol_date"],
                              eol_type: "prod" );
  security_message( port: port, data: report );
  exit( 0 );
}

exit( 99 );

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17 Jul 2025 00:00Current
7.5High risk
Vulners AI Score7.5
21