OTRS 5.0.x < 5.0.42, 6.0.x < 6.0.27, 7.0.x < 7.0.16 Multiple Vulnerabilities
🗓️ 30 Mar 2020 00:00:00Reported by Copyright (C) 2020 Greenbone AGType
openvas🔗 plugins.openvas.org👁 50 Views
| Reporter | Title | Published | Views | Family All 109 |
|---|---|---|---|---|
| OTRS Security Feature Issue Vulnerabilities | 31 Mar 202000:00 | – | cnvd | |
| OTRS Cross-Site Scripting Vulnerability | 30 Mar 202000:00 | – | cnvd | |
| OTRS Information Disclosure Vulnerability (CNVD-2020-21486) | 31 Mar 202000:00 | – | cnvd | |
| OTRS Information Disclosure Vulnerability (CNVD-2020-22202) | 30 Mar 202000:00 | – | cnvd | |
| OTRS Information Disclosure Vulnerability (CNVD-2020-24029) | 30 Mar 202000:00 | – | cnvd | |
| CVE-2020-1769 | 27 Mar 202012:47 | – | cve | |
| CVE-2020-1770 | 27 Mar 202012:47 | – | cve | |
| CVE-2020-1771 | 27 Mar 202012:47 | – | cve | |
| CVE-2020-1772 | 27 Mar 202012:47 | – | cve | |
| CVE-2020-1773 | 27 Mar 202012:47 | – | cve |
10
# SPDX-FileCopyrightText: 2020 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only
CPE = "cpe:/a:otrs:otrs";
if (description)
{
script_oid("1.3.6.1.4.1.25623.1.0.112718");
script_version("2025-07-17T05:43:33+0000");
script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
script_tag(name:"creation_date", value:"2020-03-30 09:30:11 +0000 (Mon, 30 Mar 2020)");
script_tag(name:"cvss_base", value:"5.5");
script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:P/I:P/A:N");
script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N");
script_tag(name:"severity_origin", value:"NVD");
script_tag(name:"severity_date", value:"2020-09-23 15:15:00 +0000 (Wed, 23 Sep 2020)");
script_cve_id("CVE-2020-1769", "CVE-2020-1770", "CVE-2020-1771", "CVE-2020-1772",
"CVE-2020-1773");
script_tag(name:"qod_type", value:"remote_banner_unreliable");
script_tag(name:"solution_type", value:"VendorFix");
script_name("OTRS 5.0.x < 5.0.42, 6.0.x < 6.0.27, 7.0.x < 7.0.16 Multiple Vulnerabilities");
script_category(ACT_GATHER_INFO);
script_copyright("Copyright (C) 2020 Greenbone AG");
script_family("Web application abuses");
script_dependencies("gb_otrs_http_detect.nasl");
script_mandatory_keys("otrs/detected");
script_tag(name:"summary", value:"OTRS is prone to multiple vulnerabilities.");
script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");
script_tag(name:"insight", value:"The following flaws exist:
- CVE-2020-1769: Autocomplete in the form login screens
- CVE-2020-1770: Information disclosure in support bundle files
- CVE-2020-1771: Possible XSS in Customer user address book
- CVE-2020-1772: Information Disclosure
- CVE-2020-1773: Session / Password / Password token leak");
script_tag(name:"affected", value:"OTRS versions 5.0.x through 5.0.41, 6.0.x through 6.0.26 and
7.0.x through 7.0.15.");
script_tag(name:"solution", value:"Update to version 5.0.42, 6.0.27, 7.0.16 or later.");
script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2020-06/");
script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2020-07/");
script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2020-08/");
script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2020-09/");
script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2020-10/");
exit(0);
}
include("host_details.inc");
include("version_func.inc");
if (!port = get_app_port(cpe: CPE))
exit(0);
if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
exit(0);
version = infos["version"];
location = infos["location"];
if (version_in_range(version: version, test_version: "5.0.0", test_version2: "5.0.41")) {
report = report_fixed_ver(installed_version: version, fixed_version: "5.0.42", install_path: location);
security_message(port: port, data: report);
exit(0);
}
if (version_in_range(version: version, test_version: "6.0.0", test_version2: "6.0.26")) {
report = report_fixed_ver(installed_version: version, fixed_version: "6.0.27", install_path: location);
security_message(port: port, data: report);
exit(0);
}
if (version_in_range(version: version, test_version: "7.0.0", test_version2: "7.0.15")) {
report = report_fixed_ver(installed_version: version, fixed_version: "7.0.16", install_path: location);
security_message(port: port, data: report);
exit(0);
}
exit(99);
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17 Jul 2025 00:00Current
4.9Medium risk
Vulners AI Score4.9
CVSS 25.5
CVSS 3.17.3 - 8.1
EPSS0.01663