OTRS 5.0.x < 5.0.38, 6.0.x < 6.0.23, 7.0.x < 7.0.12 XSS Vulnerability
🗓️ 24 Mar 2020 00:00:00Reported by Copyright (C) 2020 Greenbone AGType
openvas🔗 plugins.openvas.org👁 23 Views
| Reporter | Title | Published | Views | Family All 58 |
|---|---|---|---|---|
| CVE-2019-16375 | 19 Mar 202000:00 | – | cve | |
| CVE-2019-16375 | 19 Mar 202000:00 | – | cvelist | |
| [SECURITY] [DLA 3551-1] otrs2 security update | 31 Aug 202300:20 | – | debian | |
| CVE-2019-16375 | 19 Mar 202000:00 | – | debiancve | |
| Debian dla-3551 : otrs - security update | 6 Sep 202300:00 | – | nessus | |
| openSUSE Security Update : otrs (openSUSE-2020-1475) | 23 Sep 202000:00 | – | nessus | |
| openSUSE Security Update : otrs (openSUSE-2020-551) | 28 Apr 202000:00 | – | nessus | |
| Linux Distros Unpatched Vulnerability : CVE-2019-16375 | 27 Aug 202500:00 | – | nessus | |
| EUVD-2019-7130 | 7 Oct 202500:30 | – | euvd | |
| CVE-2019-16375 | 19 Mar 202018:15 | – | nvd |
10
# SPDX-FileCopyrightText: 2020 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only
CPE = "cpe:/a:otrs:otrs";
if (description)
{
script_oid("1.3.6.1.4.1.25623.1.0.112717");
script_version("2025-07-17T05:43:33+0000");
script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
script_tag(name:"creation_date", value:"2020-03-24 11:38:05 +0000 (Tue, 24 Mar 2020)");
script_tag(name:"cvss_base", value:"3.5");
script_tag(name:"cvss_base_vector", value:"AV:N/AC:M/Au:S/C:N/I:P/A:N");
script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N");
script_tag(name:"severity_origin", value:"NVD");
script_tag(name:"severity_date", value:"2020-09-23 15:15:00 +0000 (Wed, 23 Sep 2020)");
script_cve_id("CVE-2019-16375");
script_tag(name:"qod_type", value:"remote_banner_unreliable");
script_tag(name:"solution_type", value:"VendorFix");
script_name("OTRS 5.0.x < 5.0.38, 6.0.x < 6.0.23, 7.0.x < 7.0.12 XSS Vulnerability");
script_category(ACT_GATHER_INFO);
script_copyright("Copyright (C) 2020 Greenbone AG");
script_family("Web application abuses");
script_dependencies("gb_otrs_http_detect.nasl");
script_mandatory_keys("otrs/detected");
script_tag(name:"summary", value:"OTRS is prone to a cross-site scripting (XSS)
vulnerability.");
script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");
script_tag(name:"insight", value:"An attacker who is logged into OTRS as an agent or customer
user with appropriate permissions can create a carefully crafted string containing malicious
JavaScript code as an article body. This malicious code is executed when an agent compose an
answer to the original article.");
script_tag(name:"affected", value:"OTRS 5.0.x through 5.0.37, 6.0.x through 6.0.22 and 7.0.x
through 7.0.11.");
script_tag(name:"solution", value:"Update to version 5.0.38, 6.0.23, 7.0.12 or later.");
script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2019-13/");
exit(0);
}
include("host_details.inc");
include("version_func.inc");
if (!port = get_app_port(cpe: CPE))
exit(0);
if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
exit(0);
version = infos["version"];
location = infos["location"];
if (version_in_range(version: version, test_version: "5.0.0", test_version2: "5.0.37")) {
report = report_fixed_ver(installed_version: version, fixed_version: "5.0.38", install_path: location);
security_message(port: port, data: report);
exit(0);
}
if (version_in_range(version: version, test_version: "6.0.0", test_version2: "6.0.22")) {
report = report_fixed_ver(installed_version: version, fixed_version: "6.0.23", install_path: location);
security_message(port: port, data: report);
exit(0);
}
if (version_in_range(version: version, test_version: "7.0.0", test_version2: "7.0.11")) {
report = report_fixed_ver(installed_version: version, fixed_version: "7.0.12", install_path: location);
security_message(port: port, data: report);
exit(0);
}
exit(99);
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17 Jul 2025 00:00Current
4.2Medium risk
Vulners AI Score4.2
CVSS 23.5
CVSS 3.15.4
EPSS0.01009