Lucene search
+L

OTRS 5.0.x < 5.0.38, 6.0.x < 6.0.23, 7.0.x < 7.0.12 XSS Vulnerability

🗓️ 24 Mar 2020 00:00:00Reported by Copyright (C) 2020 Greenbone AGType 
openvas
 openvas
🔗 plugins.openvas.org👁 23 Views

OTRS 5.0.x < 5.0.38, 6.0.x < 6.0.23, 7.0.x < 7.0.12 XSS Vulnerabilit

Related
Refs
Code
ReporterTitlePublishedViews
Family
cve
CVE
CVE-2019-16375
19 Mar 202000:00
cve
cvelist
Cvelist
CVE-2019-16375
19 Mar 202000:00
cvelist
debian
Debian
[SECURITY] [DLA 3551-1] otrs2 security update
31 Aug 202300:20
debian
debiancve
Debian CVE
CVE-2019-16375
19 Mar 202000:00
debiancve
nessus
Tenable Nessus
Debian dla-3551 : otrs - security update
6 Sep 202300:00
nessus
nessus
Tenable Nessus
openSUSE Security Update : otrs (openSUSE-2020-1475)
23 Sep 202000:00
nessus
nessus
Tenable Nessus
openSUSE Security Update : otrs (openSUSE-2020-551)
28 Apr 202000:00
nessus
nessus
Tenable Nessus
Linux Distros Unpatched Vulnerability : CVE-2019-16375
27 Aug 202500:00
nessus
euvd
EUVD
EUVD-2019-7130
7 Oct 202500:30
euvd
nvd
NVD
CVE-2019-16375
19 Mar 202018:15
nvd
Rows per page
# SPDX-FileCopyrightText: 2020 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only

CPE = "cpe:/a:otrs:otrs";

if (description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.112717");
  script_version("2025-07-17T05:43:33+0000");
  script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
  script_tag(name:"creation_date", value:"2020-03-24 11:38:05 +0000 (Tue, 24 Mar 2020)");
  script_tag(name:"cvss_base", value:"3.5");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:M/Au:S/C:N/I:P/A:N");
  script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N");
  script_tag(name:"severity_origin", value:"NVD");
  script_tag(name:"severity_date", value:"2020-09-23 15:15:00 +0000 (Wed, 23 Sep 2020)");

  script_cve_id("CVE-2019-16375");

  script_tag(name:"qod_type", value:"remote_banner_unreliable");

  script_tag(name:"solution_type", value:"VendorFix");

  script_name("OTRS 5.0.x < 5.0.38, 6.0.x < 6.0.23, 7.0.x < 7.0.12 XSS Vulnerability");

  script_category(ACT_GATHER_INFO);

  script_copyright("Copyright (C) 2020 Greenbone AG");
  script_family("Web application abuses");
  script_dependencies("gb_otrs_http_detect.nasl");
  script_mandatory_keys("otrs/detected");

  script_tag(name:"summary", value:"OTRS is prone to a cross-site scripting (XSS)
  vulnerability.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"insight", value:"An attacker who is logged into OTRS as an agent or customer
  user with appropriate permissions can create a carefully crafted string containing malicious
  JavaScript code as an article body. This malicious code is executed when an agent compose an
  answer to the original article.");

  script_tag(name:"affected", value:"OTRS 5.0.x through 5.0.37, 6.0.x through 6.0.22 and 7.0.x
  through 7.0.11.");

  script_tag(name:"solution", value:"Update to version 5.0.38, 6.0.23, 7.0.12 or later.");

  script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2019-13/");

  exit(0);
}

include("host_details.inc");
include("version_func.inc");

if (!port = get_app_port(cpe: CPE))
  exit(0);

if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
  exit(0);

version = infos["version"];
location = infos["location"];

if (version_in_range(version: version, test_version: "5.0.0", test_version2: "5.0.37")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "5.0.38", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "6.0.0", test_version2: "6.0.22")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "6.0.23", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "7.0.0", test_version2: "7.0.11")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "7.0.12", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

exit(99);

Data

Build on a solid foundation with Vulners data

We provide the essential building blocks for cybersecurity solutions with comprehensive, structured, and constantly updated vulnerability and exploits data

Api

Power your application with Vulners API

The Vulners REST API offers reliable, high-performance access to vulnerability intelligence, with 99.9% SLA uptime and CDN-backed data delivery for seamless global access

App

Assess and manage vulnerabilities with Vulners tools

Built on top of Vulners' database and SDK, end-user solutions give security professionals and developers lightweight and powerful tools for vulnerability remediation

17 Jul 2025 00:00Current
4.2Medium risk
Vulners AI Score4.2
CVSS 23.5
CVSS 3.15.4
EPSS0.01009
23