CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
AV:N/AC:L/Au:S/C:P/I:P/A:P
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
AI Score
Confidence
High
EPSS
Percentile
65.0%
OTRS is prone to a remote code execution (RCE) vulnerability.
# SPDX-FileCopyrightText: 2017 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only
CPE = "cpe:/a:otrs:otrs";
if (description)
{
script_oid("1.3.6.1.4.1.25623.1.0.112139");
script_version("2024-06-28T15:38:46+0000");
script_tag(name:"last_modification", value:"2024-06-28 15:38:46 +0000 (Fri, 28 Jun 2024)");
script_tag(name:"creation_date", value:"2017-11-24 08:52:38 +0100 (Fri, 24 Nov 2017)");
script_tag(name:"cvss_base", value:"6.5");
script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:P/I:P/A:P");
script_tag(name:"severity_vector", value:"CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H");
script_tag(name:"severity_origin", value:"NVD");
script_tag(name:"severity_date", value:"2019-05-08 18:57:00 +0000 (Wed, 08 May 2019)");
script_cve_id("CVE-2017-16664");
script_tag(name:"qod_type", value:"remote_banner_unreliable");
script_tag(name:"solution_type", value:"VendorFix");
script_name("OTRS RCE Vulnerability");
script_category(ACT_GATHER_INFO);
script_copyright("Copyright (C) 2017 Greenbone AG");
script_family("Web application abuses");
script_dependencies("secpod_otrs_detect.nasl");
script_mandatory_keys("OTRS/installed");
script_tag(name:"summary", value:"OTRS is prone to a remote code execution (RCE) vulnerability.");
script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");
script_tag(name:"insight", value:"An attacker who is logged into OTRS as an agent can request special URLs
from OTRS which can lead to the execution of shell commands with the permissions of the web server user.");
script_tag(name:"affected", value:"OTRS 5.0.x up to and including 5.0.23, OTRS 4.0.x up to and including 4.0.25 and OTRS 3.3.x up to and including 3.3.19");
script_tag(name:"solution", value:"Upgrade to OTRS 3.3.20, 4.0.26, 5.0.24 or later.");
script_xref(name:"URL", value:"https://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/");
exit(0);
}
include("host_details.inc");
include("version_func.inc");
if (!port = get_app_port(cpe: CPE))
exit(0);
if (!version = get_app_version(cpe: CPE, port: port))
exit(0);
if (version_in_range(version: version, test_version: "3.3.0", test_version2: "3.3.19")) {
report = report_fixed_ver(installed_version: version, fixed_version: "3.3.20");
security_message(port: port, data: report);
exit(0);
}
if (version_in_range(version: version, test_version: "4.0.0", test_version2: "4.0.25")) {
report = report_fixed_ver(installed_version: version, fixed_version: "4.0.26");
security_message(port: port, data: report);
exit(0);
}
if (version_in_range(version: version, test_version: "5.0.0", test_version2: "5.0.23")) {
report = report_fixed_ver(installed_version: version, fixed_version: "5.0.24");
security_message(port: port, data: report);
exit(0);
}
exit(0);
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
AV:N/AC:L/Au:S/C:P/I:P/A:P
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
AI Score
Confidence
High
EPSS
Percentile
65.0%