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openvasCopyright (C) 2017 Greenbone AGOPENVAS:1361412562310112139
HistoryNov 24, 2017 - 12:00 a.m.

OTRS RCE Vulnerability

2017-11-2400:00:00
Copyright (C) 2017 Greenbone AG
plugins.openvas.org
110

CVSS2

6.5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

PARTIAL

Availability Impact

PARTIAL

AV:N/AC:L/Au:S/C:P/I:P/A:P

CVSS3

8.8

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

HIGH

Availability Impact

HIGH

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

AI Score

8.9

Confidence

High

EPSS

0.002

Percentile

65.0%

OTRS is prone to a remote code execution (RCE) vulnerability.

# SPDX-FileCopyrightText: 2017 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only

CPE = "cpe:/a:otrs:otrs";

if (description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.112139");
  script_version("2024-06-28T15:38:46+0000");
  script_tag(name:"last_modification", value:"2024-06-28 15:38:46 +0000 (Fri, 28 Jun 2024)");
  script_tag(name:"creation_date", value:"2017-11-24 08:52:38 +0100 (Fri, 24 Nov 2017)");
  script_tag(name:"cvss_base", value:"6.5");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:P/I:P/A:P");
  script_tag(name:"severity_vector", value:"CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H");
  script_tag(name:"severity_origin", value:"NVD");
  script_tag(name:"severity_date", value:"2019-05-08 18:57:00 +0000 (Wed, 08 May 2019)");

  script_cve_id("CVE-2017-16664");

  script_tag(name:"qod_type", value:"remote_banner_unreliable");

  script_tag(name:"solution_type", value:"VendorFix");

  script_name("OTRS RCE Vulnerability");

  script_category(ACT_GATHER_INFO);
  script_copyright("Copyright (C) 2017 Greenbone AG");
  script_family("Web application abuses");
  script_dependencies("secpod_otrs_detect.nasl");
  script_mandatory_keys("OTRS/installed");

  script_tag(name:"summary", value:"OTRS is prone to a remote code execution (RCE) vulnerability.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"insight", value:"An attacker who is logged into OTRS as an agent can request special URLs
from OTRS which can lead to the execution of shell commands with the permissions of the web server user.");

  script_tag(name:"affected", value:"OTRS 5.0.x up to and including 5.0.23, OTRS 4.0.x up to and including 4.0.25 and OTRS 3.3.x up to and including 3.3.19");

  script_tag(name:"solution", value:"Upgrade to OTRS 3.3.20, 4.0.26, 5.0.24 or later.");

  script_xref(name:"URL", value:"https://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/");

  exit(0);
}

include("host_details.inc");
include("version_func.inc");

if (!port = get_app_port(cpe: CPE))
  exit(0);

if (!version = get_app_version(cpe: CPE, port: port))
  exit(0);

if (version_in_range(version: version, test_version: "3.3.0", test_version2: "3.3.19")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "3.3.20");
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "4.0.0", test_version2: "4.0.25")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "4.0.26");
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "5.0.0", test_version2: "5.0.23")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "5.0.24");
  security_message(port: port, data: report);
  exit(0);
}

exit(0);

CVSS2

6.5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

PARTIAL

Availability Impact

PARTIAL

AV:N/AC:L/Au:S/C:P/I:P/A:P

CVSS3

8.8

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

HIGH

Availability Impact

HIGH

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

AI Score

8.9

Confidence

High

EPSS

0.002

Percentile

65.0%