OTRS 3.3.x < 3.3.19 Information Disclosure Vulnerability
🗓️ 17 Nov 2017 00:00:00Reported by Copyright (C) 2017 Greenbone AGType
openvas🔗 plugins.openvas.org👁 36 Views
| Reporter | Title | Published | Views | Family All 20 |
|---|---|---|---|---|
| Open Ticket Request System Agent Frontend Information Disclosure Vulnerability | 21 Nov 201700:00 | – | cnvd | |
| CVE-2017-15864 | 16 Nov 201715:00 | – | cve | |
| CVE-2017-15864 | 16 Nov 201715:00 | – | cvelist | |
| [SECURITY] [DLA 1212-1] otrs2 security update | 19 Dec 201720:42 | – | debian | |
| [SECURITY] [DSA 4047-1] otrs2 security update | 23 Nov 201722:09 | – | debian | |
| CVE-2017-15864 | 16 Nov 201715:00 | – | debiancve | |
| Debian DLA-1212-1 : otrs2 security update | 20 Dec 201700:00 | – | nessus | |
| Debian DSA-4047-1 : otrs2 - security update | 27 Nov 201700:00 | – | nessus | |
| openSUSE Security Update : otrs (openSUSE-2017-1291) | 27 Nov 201700:00 | – | nessus | |
| EUVD-2017-7286 | 7 Oct 202500:30 | – | euvd |
10
# SPDX-FileCopyrightText: 2017 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only
CPE = "cpe:/a:otrs:otrs";
if (description)
{
script_oid("1.3.6.1.4.1.25623.1.0.112126");
script_version("2025-07-17T05:43:33+0000");
script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
script_tag(name:"creation_date", value:"2017-11-17 09:39:38 +0100 (Fri, 17 Nov 2017)");
script_tag(name:"cvss_base", value:"4.0");
script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:P/I:N/A:N");
script_tag(name:"severity_vector", value:"CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H");
script_tag(name:"severity_origin", value:"NVD");
script_tag(name:"severity_date", value:"2019-10-03 00:03:00 +0000 (Thu, 03 Oct 2019)");
script_cve_id("CVE-2017-15864");
script_tag(name:"qod_type", value:"remote_banner_unreliable");
script_tag(name:"solution_type", value:"VendorFix");
script_name("OTRS 3.3.x < 3.3.19 Information Disclosure Vulnerability");
script_category(ACT_GATHER_INFO);
script_copyright("Copyright (C) 2017 Greenbone AG");
script_family("Web application abuses");
script_dependencies("gb_otrs_http_detect.nasl");
script_mandatory_keys("otrs/detected");
script_tag(name:"summary", value:"OTRS is prone to an information disclosure vulnerability.");
script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");
script_tag(name:"insight", value:"An attacker who is logged into OTRS as an agent can request
special URLs from OTRS which can lead to the disclosure of any configuration information,
including database credentials.");
script_tag(name:"affected", value:"OTRS version 3.3.x through 3.3.18.");
script_tag(name:"solution", value:"Update to version 3.3.19 or later.");
script_xref(name:"URL", value:"https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/");
exit(0);
}
include("host_details.inc");
include("version_func.inc");
if (!port = get_app_port(cpe: CPE))
exit(0);
if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
exit(0);
version = infos["version"];
location = infos["location"];
if (version_in_range(version: version, test_version: "3.3.0", test_version2: "3.3.18")) {
report = report_fixed_ver(installed_version: version, fixed_version: "3.3.19", install_path: location);
security_message(port: port, data: report);
exit(0);
}
exit(99);
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17 Jul 2025 00:00Current
8.4High risk
Vulners AI Score8.4
CVSS 24
CVSS 38.8
EPSS0.01771